Xbox message we’re unable to find a microphone for these people

that happened to me, and that was because of my nat, i don't know, the thing is that i chage it to open and everyhting was solved

Same problem for a few weeks now, trying everything but no luck.

Console straight away muted at start up and this happened after I used a voucher for Xbox live.

Hi Evapickering,

Thanks for reaching out to us in regards to this. It looks like you guys have already tried some troubleshooting steps yourself by trying out different devices. Have you checked our article;
Xbox One Chat Headset troubleshooting(If you haven't I would still check that page out for anything that you might have missed.)

If that doesn't resolve the issue outright, then the next step I would try is what we call a soft factory reset. Follow the steps here on

How to reset your console to factory defaults on Xbox One and make sure that you choose the option denoted
Reset and keep my games & apps.

I would like to notify you guys that Microsoft has identified a
known issue with the consoles not recognizing third party headsets for party chat and are currently working on resolving the issue with a new update. If you only have non-Xbox brand headsets, you might be one of those affected.
Using an Xbox brand headset adapter has been found to be a good work-around for this issue though, and I would give that a try if you can't.

Lastly, I would then contact customer support
for any further more steps needed to give the full report of the issue occurring.

Hope this information helps.

Hello!

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We
will be more than happy to answer any questions or provide solutions for any issues.

Thank you again and happy gaming!

Thankyou for your response i will try the above and keep you posted.

Eva