Xbox MegaDeal Score Question

Discus and support Xbox MegaDeal Score Question in XBoX Sales and Promo to solve the problem; So just a few minutes ago I verified my discount for $55. However, after calling customer support and asking about the breakdowns for the discount, I... Discussion in 'XBoX Sales and Promo' started by EmptyBu11ets, May 28, 2016.

  1. EmptyBu11ets
    EmptyBu11ets Guest

    Xbox MegaDeal Score Question


    So just a few minutes ago I verified my discount for $55. However, after calling customer support and asking about the breakdowns for the discount, I noticed I was just a couple thousand gamerscore short from 15000 ($65 dollar discount). Would it be possible
    to reclaim a higher discount if I can complete a couple games within a few days?

    I haven't been on my 360 in a while due to #UniLife, and was debating on getting either the Ps4 or One. Figured this incentive was leaning me more towards a one, however, $10 in student terms is like two subways! Xbox MegaDeal Score Question :D

    So in essence, if I can complete a few games and get to the 15000 threshold, can I reclaim and get a higher discount?

    Thanks,

    ForgotMyBullets

    :)
     
    EmptyBu11ets, May 28, 2016
    #1
  2. Gamerscore megadeal

    Hi thanks a lot for the reply! So yeah my account is set to canada i checked through the link you gave me! And yes i am in my home in canada trying to access the site and its still not guy
     
    ThaSynicalKing, May 28, 2016
    #2
  3. Gamerscore megadeal

    Thanks, ThaSynicalKing! It looks like investigating teams found that, while your Billing account is set to Canada, your Xbox Live account isn't. This is a rare occurrence within our system, and it can only be resolved by
    contacting phone support directly. They should be able to get you to the right team to look into this further for you, and hopefully resolve this issue.

    However, if they do not help you to your satisfaction, please let us know immediately. We will want to dig into that.

    If they get you fully sorted out and you have confirmation of this, please post back so that we can work with the investigating teams to verify on their end. We'll be able to continue from there. Xbox MegaDeal Score Question :)
     
    Misses Quinzel, May 28, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Xbox MegaDeal Score Question

    Hey EmptyBu11ets,

    The discount code you receive is dependent on what your Gamerscore was once the promotion launched. Any additional Gamerscore earned after the promotion launch does not get counted. Hope this helps clear it up! Xbox MegaDeal Score Question :)
     
    Mister Beep, May 30, 2016
    #4
  5. Mister Beep Win User

    Xbox MegaDeal Score Question

    Hey EmptyBu11ets,

    The discount code you receive is dependent on what your Gamerscore was once the promotion launched. Any additional Gamerscore earned after the promotion launch does not get counted. Hope this helps clear it up! :)
  6. ThaSynicalKing Win User

    Gamerscore megadeal

    Ah awesome I'll give them a call right now post back!
  7. Misses Quinzel Win User

    Gamerscore megadeal

    Thanks, ThaSynicalKing! It looks like investigating teams found that, while your Billing account is set to Canada, your Xbox Live account isn't. This is a rare occurrence within our system, and it can only be resolved by
    contacting phone support directly. They should be able to get you to the right team to look into this further for you, and hopefully resolve this issue.

    However, if they do not help you to your satisfaction, please let us know immediately. We will want to dig into that.

    If they get you fully sorted out and you have confirmation of this, please post back so that we can work with the investigating teams to verify on their end. We'll be able to continue from there. :)
  8. ThaSynicalKing Win User

    Gamerscore megadeal

    Hi thanks a lot for the reply! So yeah my account is set to canada i checked through the link you gave me! And yes i am in my home in canada trying to access the site and its still not guy
  9. Mister Beep Win User

    Gamerscore megadeal

    Hey ThaSynicalKing!

    Are you physically located in Canada when trying to use the site? Additionally, is your account region set to Canada? If your account region is outside of Canada, that would cause that error to pop up. You can check your account region over on
    Microsoft Commerce. Your account region will be displayed under 'Manage your billing info".
Thema:

Xbox MegaDeal Score Question

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