Xbox Marketplace purchase problem

Have you tried doing a hard reset of your console by holding down the power button for ten seconds before releasing and pressing the power button again?

Hopefully that may solve the problem and let you access your store on your xbox again.

Hello Honza_974,

The only thing that fixed this for me was waiting for some hours/days. I still have this issue with Star Wars The Force Unleashed (and I think I am late to the sale already).

Hope it fixes fast for you!

Contact Xbox support and ask an agent to make the purchase, you can request calls with an agent or by message, just access this link support.xbox.com

unfortunately, only games on xbox one can be bought through support Games with xbox360 cannot be purchased this way

Contact Xbox support and ask an agent to make the purchase, you can request calls with an agent or by message, just access this link support.xbox.com

I am trying to purchase

https://marketplace.xbox.com/cs-cz/...rchaseId=66acd000-77fe-1000-9115-d8024b4e0840

through website of Xbox Marketplace. No matter what browser and if PC or iPad is used, I ge to payment and the only indefinite green circles of loading appear, For hours even with no result. I saw that it happened to several other people througout the internet
without any solution proposed. Do you know what to do? Please?

Hi, there is common problem.

M$ know that for about half year and do nothing about this, probably there is solution, but i Don't test it, becouse I don't sure its safe me, but u can try.

go to

https://www.reddit.com/r/xboxone/comments/g1wxgj/for_those_who_frequently_struggle_with_the/

And read.. Good luck