Xbox logs me into old account

Discus and support Xbox logs me into old account in XBoX Accessibility to solve the problem; I recently got a new computer after my previous one crashed. I had several games such as Forza Horizon 4 and Minecraft on my Xbox account. When I go to... Discussion in 'XBoX Accessibility' started by Cheezit5148, May 10, 2023.

  1. Cheezit5148
    Cheezit5148 Guest

    Xbox logs me into old account


    I recently got a new computer after my previous one crashed. I had several games such as Forza Horizon 4 and Minecraft on my Xbox account. When I go to sign into my Xbox account on my new computer, it logs me into a previous account I had several years ago without any of my purchases. I used the correct login information. I also can't seem to contact a real person from Microsoft to solve this issue.

    :)
     
    Cheezit5148, May 10, 2023
    #1
  2. Rostom L Win User

    Xbox logs me into old account

    Hi there!

    Sorry to hear about what happened. Let's do our best to figure this out.

    To confirm, can you no longer open or start your old computer? If you could still start it up, it would be best if we check your accounts there.

    I believe that you are using a different email address to sign in to your new computer. If possible, check your email history or mailboxes to find the correct email address of your account. It may look identical to your current one but it may have a different spelling or different domain. Kindly double check.

    If you have multiple email addresses, you may try to enter those emails to look into their details here https://account.live.com/username/recover.
  3. WiIdIrishRover Win User

    Lost gamer points due to sold console that shop never cleared

    Actually does this prove I used the same account?

    MS support asked me to log into my account.

    They gave me a link that listed all my devices once I logged in.

    My WIn 10 laptop was listed.

    So we're my 2 Xboxes.

    The old black Xbox One.

    And also my new whitebXbox One S.

    MS support got me to delete the old black Xbox One from my account.

    They said that will sort the issue of the old console logging in automatically.

    My problem now is the gamer points.
  4. Joe Jim Win User

    Assistance or advice for a GT transfer issue.

    No, sorry if there's a misunderstanding.

    What i wish to do is to transfer my old Gamertag ( 4+ year old account) to a new WLID account that i created. I can still log into Xbox live from the Xbox console, however the system asks me to log in my old WLID password before i can make the WLID change,
    but i can't since the account is locked.

    The reason my old WLID got blocked was because apparently someone tried to log in too many times using a wrong password.
  5. SammyVS Win User

    Logging into old account

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    You must log in at least once every two years so that your account does not go down, Microsoft may delete your Microsoft account and associated services. But since you don't recognize the achievements, you may have logged into another account.
  6. DylanSanchez2 Win User

    Trying to install Games off Xbox game pass STILL NOT WORKING Again Still

    Update i logged in with me other old account and it worked and I tried logging in online with my main and it worked so it is with my account and the app

    if that helps

    Update 2 I logged in but installing games still do not work

    I can install stuff on Microsoft store just not xbox
Thema:

Xbox logs me into old account

Loading...

  1. Xbox logs me into old account - Similar Threads - logs old account

  2. Logging into an old xbox account with no access to old email address

    in XboX Insiders
    Logging into an old xbox account with no access to old email address: Hello, I have an xbox that I started with an old email address that is no longer in use. I'm trying to get my account onto a new xbox but I no longer have the password and cannot reset the old...

  3. i made a new microsoft account but it still says i’m trying to log into my old one that i...

    in XBoX Games and Apps
    i made a new microsoft account but it still says i’m trying to log into my old one that i...: i made a microsoft account but then it didn’t log me into it no more so i deleted it and made a new one now when i try to login to my new one on minecraft it says i’m still trying to log into my...

  4. I tried to log in on a old account I verified email and put password in and I just get a...

    in XBoX Accessibility
    I tried to log in on a old account I verified email and put password in and I just get a...: Can't log in says to many attempts when I only did 1 comes up with error code 0x80860010 6ccb9fa6-b751-4753-b27a-813420b1e6ec

  5. I can't log in into my old Xbox account. Xbox had made a new account for the same email...

    in XBoX Accessibility
    I can't log in into my old Xbox account. Xbox had made a new account for the same email...: I have been trying to log in into my account with the gamertag of "wind9460" with yet the same email as this Xbox account "Josephestic". I did not make a new Xbox account nor delete my old one...

  6. Can't log in my old account and instead it forgot about it and created a duplicate

    in XBoX Accessibility
    Can't log in my old account and instead it forgot about it and created a duplicate: Hi all, I have a big problem with my account in Minecraft launcher: instead of just having one account, which I was using for years I see two accounts somehow and both are associated with the...

  7. cant log into my old minecraft account

    in XBoX Games and Apps
    cant log into my old minecraft account: So i purchased minecraft Java edition about three- four years ago and i swore it was linked to this account and email, but when i logged in it tells me i dont have the game purchased, i dont know...

  8. How to log into old roblox account with lost email

    in XBoX Games and Apps
    How to log into old roblox account with lost email: I need my old roblox account and I forgot my password too it my friend in real life that i grew up with still has it added and I would like too login too the account if you have any information...

  9. I’m trying to log into my old Xbox account, however when I log into it, it isn’t my account...

    in XBoX Accessibility
    I’m trying to log into my old Xbox account, however when I log into it, it isn’t my account...: Hello, I’ve been trying to log into my old Xbox account and when I do a different account comes up, however, I am logging in through what should be my account on another console that I have, when...

  10. I tried to log in to minecraft with my old account on a new computer with my new account...

    in XBoX Accessibility
    I tried to log in to minecraft with my old account on a new computer with my new account...: I tried to log in to minecraft with my old account on a new computer with my new account but then it says I have to change my ENTIRE user to be my old account just to play minecraft? please help...