Xbox logo on front of the console stopped illuminating.

the console works fine and the xbox logo on the kinect also lights up. but the xbox logo on the fron of the console stopped lighting up.

this is a day one edition of the xbox one. i called customer support and the person i talked to said that is was normal. how the hell is this normal? i had 2 xbox 360s die on me. i hope this isn't the beginning of a slow death for my xbone.

any thoughts?

:)

 

New to Xbox One and looking for people to play with.

^ Or just touch the Xbox Logo on the front of the console

 

Xbox flashing white light

If your Xbox One is turned off and the white Xbox logo on the front of the console pulses on and off, it means that the console is downloading a dashboard or service update.

 

As long as the system is working I wouldn't worry to much. It is not normal but it could be that the LED burned out, wouldn't hurt to call and talk to tech support about an exchange if you're worried about though.