Xbox logo on front of the console stopped illuminating.

BlissfulLeaf26 · Mar 16, 2014

the console works fine and the xbox logo on the kinect also lights up. but the xbox logo on the fron of the console stopped lighting up.

this is a day one edition of the xbox one. i called customer support and the person i talked to said that is was normal. how the hell is this normal? i had 2 xbox 360s die on me. i hope this isn't the beginning of a slow death for my xbone.

any thoughts?

:)

DigitalCreation-D38ED525-A797-4326-9E5F-A076BFEC06 · Mar 16, 2014

New to Xbox One and looking for people to play with.

^ Or just touch the Xbox Logo on the front of the console

tha_villain · Mar 16, 2014

Xbox flashing white light

If your Xbox One is turned off and the white Xbox logo on the front of the console pulses on and off, it means that the console is downloading a dashboard or service update.

Spike68-11F12E56-F84E-4CF0-A409-79EE0294994A · Mar 16, 2014

As long as the system is working I wouldn't worry to much. It is not normal but it could be that the LED burned out, wouldn't hurt to call and talk to tech support about an exchange if you're worried about though.

Spike68-11F12E56-F84

As long as the system is working I wouldn't worry to much. It is not normal but it could be that the LED burned out, wouldn't hurt to call and talk to tech support about an exchange if you're worried about though.

BobMcFly247

Some games (like destiny for example) disable the Kinect sensor. So this should be quite normal. You should also notice that the Xbox logo on the Kinect and the console itself may get brighter as the brightness sensor will be disabled, too. As long as the
Xbox logo keeps illuminated everything should be fine.

DigitalCreation-D38E

^ Or just touch the Xbox Logo on the front of the console

pinkMISTdemon

Hello Code,

Try these steps:

Cancel your download
Press and hold the illuminated Xbox logo on the face of the console for 8 seconds. This shuts the console completely off.
After 60 seconds, press the logo to turn the console back on.
Attempt to re-download your updates.

This clears the System Cache and all the clutter that may or may not have built up in your memory.

maxen

Let's try a power cycle. On the front of the Xbox One, press the Xbox logo for five seconds. You should see the light on the power supply unit blink orange once, which is when you can stop pressing the logo. When the light is then solid orange, go ahead
and unplug the console from the wall. Leave it like that for a minute or two before connecting it back up and powering on again.

Hopefully you should stop seeing Peggle 2 boot you back to Home.

Xbox logo on front of the console stopped illuminating.