Xbox log in not working although it is correct

Discus and support Xbox log in not working although it is correct in XBoX Accessibility to solve the problem; I cannot log into the Xbox accout although i am using the same email account and password i am to log in on other microsoft accounts, such as this... Discussion in 'XBoX Accessibility' started by EMMAmills butcher, Oct 31, 2018.

  1. Xbox log in not working although it is correct


    I cannot log into the Xbox accout although i am using the same email account and password i am to log in on other microsoft accounts, such as this forum.

    i ve tried several times and it says the password is incorrect and its not.

    the xbox says weneed to log in, so we did and then it says the password is wrong and asks me to change it if forgotten (not forgotten!).

    I looked to change it, but it wouldnt allow me to move to the the next stage. So, i clicked forgot password and then it asked where it should send my v code and i clicked on my mobile number, but then had no way of clicking any other section to activate
    a code to be sent.

    I have tried several times, my son has tried and nothing changes.

    Please advise

    :)
     
    EMMAmills butcher, Oct 31, 2018
    #1
  2. Sannanoma
    Sannanoma Guest
    uh oh... that shouldn't have happened

    Password is correct. I can log in to email with it. And if I try to log xbox site with false password, it does not log in. The error comes with correct password.
     
    Sannanoma, Oct 31, 2018
    #2
  3. can't connect

    no kidding! Trying to log into Xbox live is a real pain trying to set up the account. Email and passwords not working when I know they are correct.
     
    DownCrab558103, Oct 31, 2018
    #3
  4. denis97g
    denis97g Guest

    Xbox log in not working although it is correct

    try to redownload your profile.
     
    denis97g, Oct 31, 2018
    #4
  5. WPAK
    WPAK Guest
    Hi there,

    just to be sure can you login to
    http://account.microsoft.com
    with that account without any issues?

    If so, be sure to check if all security settings are correct.

    In case you can't sign in to that link then please try the steps mentioned here:

    https://support.xbox.com/my-account/microsoft-account/lost-password-solution


    Only for Xbox 360:

    If this happens when on a Xbox 360 console, then be aware that passwords longer then 16 characters will not be working on the 360 console. If that is the case please change the password to a shorter one.

    If two step verification is enabled you will require to set up a App password as mentioned here:

    https://support.xbox.com/my-account/security/no-prompt-security-code


    Let us know the results
     
  6. Ta OG Da
    Ta OG Da Guest
    I have a similiar issue atm. I tired to Log In on my Xbox but it just gives me an error code and asks me to try again later. My phones Xbox app works fine and lets me sign In.
     
    Ta OG Da, Oct 31, 2018
    #6
  7. Ho. I just cuanged ky password via link on microsoft and the tried logging in. Now xbox is saying there is an error and to try again later.....could it be the xbox rather than my account?
     
    EMMAmills butcher, Oct 31, 2018
    #7
  8. Xbox log in not working although it is correct

    Try these steps Go to Settings> Account> Delete accounts. Once done, reboot the console and add your account.
     
    Gamingboy177 (Sam), Oct 31, 2018
    #8
  9. xIPhAzOnIx
    xIPhAzOnIx Guest
    Its a temporary fix it comes back in a few days.
     
    xIPhAzOnIx, Nov 1, 2018
    #9
  10. Thank you so much, it worked for us!
     
    AppleCider0417, Nov 1, 2018
    #10
  11. xIPhAzOnIx
    xIPhAzOnIx Guest
    Its a temporary fix it happened to me on the 29th and today on the 1st it will happen again and you have to do it over again.
     
    xIPhAzOnIx, Nov 1, 2018
    #11
  12. Jurgen1488
    Jurgen1488 Guest
    Hello, reset your Xbox to factory settings only by deleting your account. Without deleting games and applications. This workaround will remove this issue.
     
    Jurgen1488, Nov 5, 2018
    #12
  13. Atherza Win User

    Xbox log in not working although it is correct

    Try these steps Go to Settings> Account> Delete accounts. Once done, reboot the console and add your account.
  14. EMMAmills butcher Win User

    Xbox log in not working although it is correct

    Ho. I just cuanged ky password via link on microsoft and the tried logging in. Now xbox is saying there is an error and to try again later.....could it be the xbox rather than my account?
  15. Ta OG Da Win User

    Xbox log in not working although it is correct

    I have a similiar issue atm. I tired to Log In on my Xbox but it just gives me an error code and asks me to try again later. My phones Xbox app works fine and lets me sign In.
  16. AppleCider0417 Win User

    Xbox log in not working although it is correct

    Thank you so much, it worked for us!
  17. WPAK Win User

    Xbox log in not working although it is correct

    Hi there,

    just to be sure can you login to
    http://account.microsoft.com
    with that account without any issues?

    If so, be sure to check if all security settings are correct.

    In case you can't sign in to that link then please try the steps mentioned here:

    https://support.xbox.com/my-account/microsoft-account/lost-password-solution


    Only for Xbox 360:

    If this happens when on a Xbox 360 console, then be aware that passwords longer then 16 characters will not be working on the 360 console. If that is the case please change the password to a shorter one.

    If two step verification is enabled you will require to set up a App password as mentioned here:

    https://support.xbox.com/my-account/security/no-prompt-security-code


    Let us know the results
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Xbox log in not working although it is correct

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