Xbox loading screen whenever I try to access content in game

TinierParrot668 · Jun 1, 2020

Whenever I select an option in game that will load me into an online lobby to start playing, the screen goes grey with a loading circle on screen. It looks to be official and not part of the game as I have tried on two online games. I haven’t attempted to
load a single player game. After this loading screen has finished it backs out and doesn’t let me play the game and am stuck on the main screen of said game.

All help is appreciated,

thanks

:)

XBF Leo G

Hi TinierParrot668,

Thank you for posting on the Xbox forums. As the question has been answered, I will go ahead and lock this thread. Feel free to come back anytime
if you have a question or issue. We will be more than happy to answer any questions and provide solutions. Thank you again and have a good day TinierParrot668!

TinierParrot668

Sorry I’ve realised that it is because I no longer have access to xbox gold and need to renew my subscription and have been trying to take this post down for the past 10 minutes but couldn’t find it!

Thankyou for your time

Nexa Elite

Ensure your Internet connection is working and is reliable/stable.
Force close the game app.
Open Xbox app and sign in to your Xbox Live account.
Start your game app and wait for it to sign in.

Make sure your account has Xbox Live Gold and double check your Family and Privacy Settings.

SocomSnipa

Whenever I try to play my Ryse game i get to a loading screen and my xbox freezes and shuts off/restarts

Malacath

Are you saying it freezes on the screen that says loading downloadable content?

Whenever that has happened to me in the past I have found that clearing the system cache usually fixes it.

Xbox loading screen whenever I try to access content in game