Xbox Live

Discus and support Xbox Live in XBoX Sales and Promo to solve the problem; Having issues with purchasing xbox live gold for the discounted price for the black friday sale. When on my xbox one and even on the xbox website it is... Discussion in 'XBoX Sales and Promo' started by JDMDRIFT1993, Nov 19, 2018.

  1. JDMDRIFT1993
    JDMDRIFT1993 Guest

    Xbox Live


    Having issues with purchasing xbox live gold for the discounted price for the black friday sale. When on my xbox one and even on the xbox website it is not giving me the option to get the black friday sale.

    :)
     
    JDMDRIFT1993, Nov 19, 2018
    #1
  2. jay1987
    jay1987 Guest
    jay1987, Nov 19, 2018
    #2
  3. Captain Speedy, Nov 19, 2018
    #3
  4. Xbox Live

    Itilianm0nst0r, Nov 19, 2018
    #4
  5. XBF Leslie D
    XBF Leslie D Guest
    HI JDMDRIFT1993,

    Sorry to hear that is happening. We would like to clarify what offer are you trying to get? Is it the one month deal for $1? If so, on our website it has a small statement at the bottom of the page:

    'Promotional discounts not available in Quebec. $1 introductory offer not valid for existing subscribers.' Buy Xbox Live Gold - Microsoft Store

    Hope to hear back soon
     
    XBF Leslie D, Nov 19, 2018
    #5
  6. JDMDRIFT1993
    JDMDRIFT1993 Guest
    I spoke to Xbox Live manager and he stated that I should still be able to get the promotion due to me seeing it on my dashboard, pretty much for the past week.
     
    JDMDRIFT1993, Nov 19, 2018
    #6
  7. JDMDRIFT1993
    JDMDRIFT1993 Guest
    It is for the 50% black friday sale.
     
    JDMDRIFT1993, Nov 19, 2018
    #7
  8. Xbox Live

    I thought it was available for everyone as well (if you mean the discounted 6 month offer). Its on my dash as well but when I click through all I see is 1 month.
     
    coco meat train, Nov 19, 2018
    #8
  9. JDMDRIFT1993
    JDMDRIFT1993 Guest
    That is exactly what I'm talking about. I see it when I press the home button on my controller and on my dashboard.
     
    JDMDRIFT1993, Nov 19, 2018
    #9
  10. RandyAU93
    RandyAU93 Guest
    I see offers on my dashboard all the time that I don't qualify for. For instance, I can see the $1 Game Pass promotion, and I'm a current subscriber, so I don't qualify for that offer.

    The $1 Game Pass promotion requires that you don't have a current subscription, or haven't subscribed since the end of September 2018. However, the $1 Gold promotion is good as soon as you don't have a subscription. So, if your subscription ended the moment
    you read this, you'd be able to get the $1 promotional offer for your first month of your renewed subscription.
     
    RandyAU93, Nov 19, 2018
    #10
  11. XBF Leslie D
    XBF Leslie D Guest
    Hi Guys,

    Unfortunately, the offer isn't available if you're already subscribed to Xbox Live. I was sad, as it's such a good deal I am missing out on myself. We have tons of information in regards to these offers guys please, read all about the Black Friday deals
    on https://news.xbox.com/en-us/2018/11/10/black-friday-deals-2018/

    Side note: This article also has the terms and conditions for the offers guys Xbox Live :)
     
    XBF Leslie D, Nov 19, 2018
    #11
  12. JDMDRIFT1993
    JDMDRIFT1993 Guest
    My feeling is that it shouldn't be shown on my xbox if I can't get it. Even just seeing it and not being able to get it without even reading the terms of service that could be false advertisement.
     
    JDMDRIFT1993, Nov 19, 2018
    #12
  13. JDMDRIFT1993
    JDMDRIFT1993 Guest

    Xbox Live

    On the ad itself it should show only for new customers not existing ones.
     
    JDMDRIFT1993, Nov 19, 2018
    #13
  14. XBF Erick C
    XBF Erick C Guest
    Hey there JDM

    I do apologize for the inconvenience, Those ads are auto-generated and will show up to most users according to their regions. These promotions are usually for those players that are not sure if they want to purchase Xbox live Gold for whatever their reasons
    are. This way they don't have to put down too much on the subscription and test it out after which they can choose to renew the subscription or of course cancel it.

    Keep posting on all the other great promotions going on this week!


    I hope this helps.
     
    XBF Erick C, Nov 6, 2018
    #14
  15. xbox360italy Win User

    Xbox Updated Itself Dashboard Changed Xbox Live Not Connecting

  16. SirSuperKnight Win User

    Can't connect to Xbox live?!?

  17. Dakrkplayer2 Win User

    iphone wireless hotspot not working with Xbox one

  18. Cheezy3 Win User

    Xbox live

    Is there two types of xbox live like xbox live gold and regular xbox live
  19. WobblyDread8745 Win User

    Xbox is confused about my Windows Live ID

    Yes, I can do that.

    I have an Xbox Live Account, an Xbox Live Gamertag, a Windows Live ID, and a Windows Live Password.

    I log into the Xbox Live Account from the PC using my Windows Live ID and Windows Live Password and am able to see the Xbox Live Gamertag on my Xbox Live Account.

    I then get on my Xbox 360 and click my Xbox Profile.

    I then click "Join Xbox Live". It then asks for a "First Name".

    I shorten my Xbox Live Gamertag and enter it in the First Name area.

    It then asks me for my Windows Live ID. I enter my Windows Live ID.

    It then asks me for my Windows Live Password. I enter my Windows Live Password.

    It then tells me that the Xbox Live Gamertag I entered is not associated with the Windows Live ID I entered, and that I should enter a different Windows Live ID and Windows Live Password.

    Thus, Xbox is confused.

    I know the Windows Live Password I entered is correct, because I can log on with it on the PC.

    I know the Windows Live ID is associated with the Xbox Live Gamertag because they're both connected on my Xbox Live Account.

    It's very odd, yet somehow funny, to be called Wobbly...
Thema:

Xbox Live

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