Xbox live

So yesterday i was playing with some friends and my game glitched out so i closed my game , then i tried inviting them and it said i needed xbox live to do it , so i restarted my console and then it wouldnt let me join their party , start up my game or
anything , it kept telling me i needed xbox live even though my subscription doesnt run out till febuary 2019 , and my cousin is also experiencing this issue

:)

 

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Can't connect to Live

Looks like live is having issues.

Xbox Live Status - Xbox.com

 

Hi, sorry to hear that's happening. I'd recommend the following troubleshooting steps:

-Make sure that the account with Xbox Live Gold is still signed into the console.

-Try a power cycle of your console. For instructions: https://support.xbox.com/xbox-one/console/power-cycle-console

-Try removing and then re-adding your profile from the Xbox (note that you'll need to know the email and password for your account to do this). For instructions: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

If none of the above solve your issue, I'd recommend contacting Official Xbox Support for advanced troubleshooting at the following link: https://support.xbox.com/contact-us

Hope that helps!

 

At this time we were having some service issues If you are still experiencing this issue it is best to get in contact with us if the ambassadors troubleshooting does not take care of the problem we might have to trouble shoot your license for your gold.

Contact Us

 

Another item that would be important to check is your Services & Subscriptions tab at account.microsoft.com and verify that your Gold subscription is up to date, and there are no other errors presented.