xbox live

i am trying to ad a 3 month xbox live code witch says worldwide bought from cdkeys and keep getting a message saying u have a subscripion in a diffrent region and that i need to change reion witch i have and followed all the steps i need to change stuff
but still getting same message anyone out there can help me please thanks

:)

 

£20 xbox credit for £13.99 on eBay

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Can't connect to Live

Looks like live is having issues.

Xbox Live Status - Xbox.com

 

Hi! In this case it might be best to contact the retailer (cdkeys) in order to find out for which region your code is. If you tried to redeem the code on your Xbox One, you can also try to use the app for mobile or Windows 10 instead which might work or
via browser following this link: https://redeem.microsoft.com/enter

 

Best is to contact official support for this.

Contact Us | Xbox Support

 

hi yes ive tryed app and laptop same message and cdkeys just told me the code was still valid