Xbox live

I was trying to purchase xbox live from my console which shows me 40% discount on 12 months subscription which is for 35$, but unfortunately I am not able to purchase it and it's been 3 days now. I tried calling customers service and she helped me trying
to get the promotional which consisted of few procedure like turn off the console, deleting the account etc, and we ended up with the same error. She then emails me this site and advised me to speak to the promotion team, and so here I am i would be needing
your help on this cause I cant play any games.

:)

 

£20 xbox credit for £13.99 on eBay

Cheers, found this from the same seller Xbox Live Card 20 - Xbox Live Gift xbox £20 xbox Live 20 Gift Card - UK | eBay

 

Can't connect to Live

Looks like live is having issues.

Xbox Live Status - Xbox.com

 

billing issues has to go thru phone support or chat

What error are you getting

No one can help you with billing issues here

If you have an out of region account and using a local credit card that would be why

You need to.make the region of your accohnt the same as your payment method this includes paypal

IfIf you are getting an error on the console when clicking purchase then it is most likely a billing error

No one here can add it for you

Those can only be done on your console

 

Hey there Valmon,

As ngocphi mentioned, we're unfortunately unable to assist with billing issues over the forums as it usually involves the need to dig into personal information. Having the specific error code you're receiving will help a lot so we can attempt to narrow down
the issue, but this may involve having to go back to our phone support team to drill into this.

Please post back the specific error so we can assist further!

 

I have the same problem, only my subscription is 40% off 3 months Xbox Live Gold. the error code I'm getting is: geOeCmzjs0evzgii.301.1.11