Xbox live won't renew

Discus and support Xbox live won't renew in XBoX Sales and Promo to solve the problem; 1 and 3 month live subscription will let me renew but not 12 month with 20% off deal ive been going back and forth with this for 3 days with no resolve... Discussion in 'XBoX Sales and Promo' started by BYRD5771, Aug 3, 2016.

  1. BYRD5771
    BYRD5771 Guest

    Xbox live won't renew


    1 and 3 month live subscription will let me renew but not 12 month with 20% off deal ive been going back and forth with this for 3 days with no resolve

    :)
     
    BYRD5771, Aug 3, 2016
    #1
  2. godzeus11
    godzeus11 Guest
    Xbox live not working

    I turned off auto renew for Xbox live and it's ment to expire 7/14/2018, but it won't let me play any games because I have to apparently renew Xbox live
     
    godzeus11, Aug 3, 2016
    #2
  3. kierons316
    kierons316 Guest
    kierons316, Aug 3, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Xbox live won't renew

    Hey BYRD5771 -

    Thanks for posting. Could you please provide us with additional details regarding the promotion you are referencing? If you have any screenshots of the promotion, that would be very helpful as well. You can use a free image hosting site such as
    OneDrive to upload the screenshots and provide us with those links. If you are unable to provide screenshots, please give us as many details as possible, including any errors you receive, so we can further
    investigate.

    Thanks!
     
    Miss Bijoux, Aug 4, 2016
    #4
  5. Fire128Kilo549 Win User

    Xbox live ripped me off

    I renewed my xbox live yesterday. Says I still need to renew it. I can check my subscriptions and it says that it has been renewed, but my console won't accept it for some reason.
  6. kierons316 Win User

    HOW DO I TURN AUTOMATIC RENEWAL OFF!!!

  7. SIP W I C K E D Win User

    Xbox live promo for gift card

    Hey SoberRanger!

    Where you used a pre paid card to renew you won't get the free gift card. you had to renew during the promo period on the xbox dashboard via xbox live buy selecting the promo ad and so on buying the renewal online.
  8. Mister Quasar Win User

    Change the dates of gold membership

    Hey Bonawitz52!

    Your Xbox Live Gold membership will automatically renew once it expires - if you're seeing that it will renew in 2019, that means it won't expire until then.

    You can check to verify that you have an active Xbox Live Gold membership by signing into your
    Microsoft Account Subscriptions page.
  9. david35283 Win User

    AutoRenewl Off, Yet money Gets taken

    Did your account have a credit card on it? It can only renew if it has a credit card and the auto renewal needs to be turned on. If it is off, then your live won't renew. Microsoft wouldn't steal from people.
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Xbox live won't renew

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