Xbox live wont connect

Xbox live wont connect
Not sure why I was removed from the other thread since my issue was exactly the same. Was the issue resolved for the person? We bought and Xbox 1x. We know have the Xbox 1x and the xbox one. The xbox one is not connecting nor identifying our wireless
network. We receive an error code that our security protocol needs to be changed to WPA2 Personal. The issue is that our network settings are already at the setting described. When testing the multi player connection, we get an error code that there may
be something wrong with the network. BTW, the xbox 1x is having no problems connecting to the WIFI but we have moved it to a wired connection.

:)