Xbox Live "User Interaction is required for Authentication" errors on Windows 10 Xbox...

Hi,

I'm having exactly the same problem and despite following all steps I'm still unable to log in into Xbox Live from my PC with Windows 10. I'm not sure if it's related to teredo being blocked - I followed the teredo troubleshooting but everything seems to be OK there.

Best regards

Hello, MickysaurusRex. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Are you able to sign in on the Microsoft Store just fine? The issue is happening only with the Xbox app? If so, try to install the Xbox Companion app. Try to sign in to it then open the Xbox App and you should be signed in already.

If it does not work, please try to clean your apps cache, reset then and clear your account cache too:

- Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Reset.

- Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Reset.

- Click on Start > Credential Manager > Windows Credentials. Search for Xbl|DeviceKey, click on it and then Remove.

- Delete Accounts and Cache folders at:

C:\Users\Username\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

- Also delete Microsoft Store local cache files at:

C:\Users\Username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe

- Go to Start > Settings > Gaming > Xbox Networking > Fix it. (Windows 10 only)

- Go to Start > Settings > Accounts > Sign-in Options > Privacy > Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."

- Press the Windows Key + R. Type WSReset and press Enter.

- Go to Start > Type PowerShell > Right click it and select “Run As Administrator” > Type the following command and press Enter:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

- Restart Windows.

- If you're using a proxy, please stop using it for now:

- Press Windows Key + R. Type inetcpl.cpl and press Enter. Click the Connections tab, and then click LAN settings. Uncheck the Use a proxy server for your LAN check box. Click Ok.

- Please check if Date and Time is set correct. Uncheck "Set the time automatically", do it manually.

Try to sign in on the Microsoft Store with the same Microsoft account of the computer. Try to sign in to the Xbox app and let me know how it goes.

Yeah I have this issue too it said: 'user interaction required for authentication'. And nothing works.

i am no longer getting the error code but i am still stuck. when i click sign in, it now pops up "We want to make sure this is you. User Interaction is required for authentication." and i cant do anything.

Hi,

An Xbox Live subscription is not required for online gaming via Windows 10. What error do you get when you try to go online?