Xbox live trial stopped showing

Discus and support Xbox live trial stopped showing in XBoX on Consoles to solve the problem; Hello, I signed up to xbox live over the celebration weekend with my month of trial free, it was working fine until the Sunday night then stopped... Discussion in 'XBoX on Consoles' started by developersteve-71FC4928-2923-4022-BCC9-77EEBEC9B79, Nov 30, 2014.

  1. Xbox live trial stopped showing


    Hello,

    I signed up to xbox live over the celebration weekend with my month of trial free, it was working fine until the Sunday night then stopped working.

    On the xbox.com dashboard it shows the following error

    Yet when i log into the commerce.microsoft.com dashboard i see this

    My xbox one cannot see or use any live features and i get prompted to purchase live (which i have?!?!)

    Ive talked to online chat help which only cost me an hour and a bunch of troubleshooting crap which involved removing my account clearing cache a million times and setting my account back up all of which did nothing. Also talked to them on twitter which
    was again completely pointless (come on guys lift your game!)

    Given that its now taking so long to get fixed i want to see my trial extended to compensate but that issue aside please fix this

    :)
     
    developersteve-71FC4928-2923-4022-BCC9-77EEBEC9B79, Nov 30, 2014
    #1
  2. OK Fowl
    OK Fowl Guest
    HELP!!!

    Hello, It seems that Xbox has stopped the 30 day free trial program recently.

    Some games or console bundles may include a prepaid code for a 2, 3, or 14 day Xbox Live Gold trial subscription.

    Here is some further info that should help: How to Get Xbox Live | Xbox Live Gold Trial Subscription
     
    OK Fowl, Nov 30, 2014
    #2
  3. Xbox live gold trial

    How can I get a free trial of xbox live gold if its not showing up on my computer, phone, or console?
     
    hiddentiger01, Nov 30, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Xbox live trial stopped showing

    Ok, we can't see what you posted for what happens on the dashboard or the website.

    However, a trial membership does not give full access to all Live features. Games With Gold, and ranked multiplayer matches are not included.
     
    onyxishere, Dec 1, 2014
    #4
  5. developersteve-71FC4928-2923-4022-BCC9-77EEBEC9B79, Dec 2, 2014
    #5
  6. onyxishere
    onyxishere Guest
    Ok, it looks as though your membership may have gone bye bye accidentally. Please contact phone support for your region to get that resolved.

    If you live in North America dial 1-800-469-9269
     
    onyxishere, Dec 2, 2014
    #6
  7. Wow ok so after waiting 30 mins to get through someone said hello and hung up on me, so much service [tag:fail]!
     
    developersteve-71FC4928-2923-4022-BCC9-77EEBEC9B79, Dec 3, 2014
    #7
  8. Xbox live trial stopped showing

    Ok so after constantly repeating the same issue multiple times it looks like i somehow was able to create 2 accounts in the microsoft billing system using the same email address.

    Really really bad database design
     
    developersteve-71FC4928-2923-4022-BCC9-77EEBEC9B79, Oct 31, 2018
    #8
  9. developersteve-71FC4 Win User

    Xbox live trial stopped showing

  10. developersteve-71FC4 Win User

    Xbox live trial stopped showing

    Wow ok so after waiting 30 mins to get through someone said hello and hung up on me, so much service [tag:fail]!
  11. onyxishere Win User

    Xbox live trial stopped showing

    Ok, we can't see what you posted for what happens on the dashboard or the website.

    However, a trial membership does not give full access to all Live features. Games With Gold, and ranked multiplayer matches are not included.
  12. developersteve-71FC4 Win User

    Xbox live trial stopped showing

    Ok so after constantly repeating the same issue multiple times it looks like i somehow was able to create 2 accounts in the microsoft billing system using the same email address.

    Really really bad database design
  13. onyxishere Win User

    Xbox live trial stopped showing

    Ok, it looks as though your membership may have gone bye bye accidentally. Please contact phone support for your region to get that resolved.

    If you live in North America dial 1-800-469-9269
Thema:

Xbox live trial stopped showing

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