xbox live tokens

i brought two tokens on offer 6months for the price of 3months..the first token went on it says GOLD=1 MONTH....START DATE "28/11/2018 END DATE IS 30/3/2019.....then the system went down for a day you could not put any tokens on.. when i got a text from
xbox saying the system was up and running .ive tried to put the other token on and a error code came up"" 80167680"" looked it up there is nothing on file... when ive tried again it says now put in valid token. and .that is the only thing it is saying now!....was
this a rip off by xbox? can someone please verify.. thanks

:)

 

Free Ryse on Xbox one

So I won't be able to get it Monday, or I will, because of the token thing?

 

Free Ryse on Xbox one

So the deal was only good until today. You had to have signed on to xbox live before today and they'll be giving out the tokens for the next 2 days

 

Hi Lloyd,

Thank you for taking the time to post on the forums today.

This situation would be handled better with
Xbox Customer support since this is dealing with account information we wouldn't be able to access or look into for you on the forums.

This article may help with troubleshooting the error trying to redeem your code:

https://support.xbox.com/en-US/billing/prepaid-codes/prepaid-code-errors

 

Hello LLOYDTHOMPSON3,

Am sorry your experiencing this issue enforetnly this is Xbox Forms and we don't deal with tokens so I suggest you contact Xbox Support

Contact Us | Xbox Support

Thanks

Shane