Xbox live 'There is a problem getting this content at the moment.'

Hi Maxrpm,

Thanks for reaching out to us here on the Forums!

We understand this can be frustrating and confusing since the profile does not work properly after changing the primary email for the gamertag.

I would recommend trying to remove
and re-add your account. When you download the profile back onto the console, use the new email and password, not the old one.

Side Note:
It is
very important to make sure you know the primary email/password to the account before removing
it from the console.

To check the email being used with the gamertag, go to
Settings > Account > sign-in, security & passkey;
in middle column at the top it will say "show on home"
if it is checked it will rotate from gamertag and email on homepage. If it is not check marked, it will show in this box.

I hope this helps

Hi!

At the moment there are problems with orders and content on
Live. You will need to try again later.

Hello there,

Thank you for posting here on the Xbox forums. You may need to try resetting your operating system. Perform a soft factory reset by following these steps :

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.
7. Select Reset and keep games and apps.

Note*** you will have to re-download your accounts that you use. Be sure you know the email and password to your account before continuing

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

Thank you!

How do i sort content not showing up at the moment