Xbox Live tenure not updating?

Discus and support Xbox Live tenure not updating? in XBoX on Consoles to solve the problem; Hello I recently noticed that my account page says that it is 12 years old but it should be at 13. I always have had Xbox Live Gold and my subscription... Discussion in 'XBoX on Consoles' started by Polanker, Jun 3, 2017.

  1. Polanker
    Polanker Guest

    Xbox Live tenure not updating?


    Hello I recently noticed that my account page says that it is 12 years old but it should be at 13. I always have had Xbox Live Gold and my subscription is good until November 2018. According to the monthly emails I receive from Xbox it says that I have been
    a member since 3/28/2004. Is there anyway way to fix this?

    I know it's not a big deal but I am a proud and loyal Xbox fan. And if the tenure doesn't even work correctly why even have it then?

    :)
     
    Polanker, Jun 3, 2017
    #1
  2. HassanB
    HassanB Guest
    xbl tenure

    Hi,

    Microsoft has changed how tenure is calculated. See below:

     
    HassanB, Jun 3, 2017
    #2
  3. HassanB
    HassanB Guest
    Xbox Live Tenure went a year down

    Hi,

    Microsoft has changed how tenure is calculated. See below.

     
    HassanB, Jun 3, 2017
    #3
  4. iLuvGunsAndRock Win User

    Tenure Reduced by 2! AGIAN!

    Hey there bud!



    There has been a recent update regarding tenure, here is a quote explaining this new update:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.


    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you view Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue
    - any new updates will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  5. iLuvGunsAndRock Win User

    My tenure got reset.

    Hello there!



    There is a new update regarding tenure - here is a quote explaining the new update:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.


    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you have a look at Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue
    - any new updates about progress of the issue will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  6. iLuvGunsAndRock Win User

    Hi I appear to have less years on live than I have some of my friends have had help with this 7 when It should be at least 10

    Hey there bud!



    There has been a recent update regarding tenure. Here is a little quote explaining the recent update with an example as to how it works:
    "



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time has
    finished."




    "For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you view Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue
    - any new updates will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  7. iLuvGunsAndRock Win User

    Xbox Live Tenure Issue

    Hey there bud!



    As stated in the previous post - There has been a recent update regarding tenure. Here is a little quote explaining the recent update with an example as to how it works:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.


    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you view Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue
    - any new updates will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  8. iLuvGunsAndRock Win User

    My Tenure has been Reset

    Hey there bud!



    There has recently been a new update in regards to tenure, tenure is now based on the time accumulated on Xbox LIVE Gold. Here is a quote from an official thread regarding this update (of which I will link you to, in this post)



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.
    "



    However, there is a issue with tenure that is currently being solved, whereby some user's tenure will be put down. A lot of user's tenure has been fixed so where the problem stands at this moment, I am unaware of. You can view the updates on this

    Tenure Issue
    thread posted by MIss Kleo. Official support, such as Miss Kleo, may come and post in your thread telling you whether your tenure is correct or not.



    Hope this helps!
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Xbox Live tenure not updating?

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