Xbox LIVE Tenure doesn't show

I signed onto my account the other day and Have notice that my Tenure doesn't appear on neither xbox one & xbox 360 is their anyway to fix this?

:)

 

My xbox tenure doesn't show on my xbox one

My xbox tenure doesn't show on my xbox one while it does show on my xbox 360.. My tenure should be '5'. Please help!

 

Xbox One tenure doesn't show

Experiencing the exactly same problem here.

Xbox One profile doesn't show tenure, despite being OK several days ago, last time i checked.

Xbox 360 profiles shows tenure correctly.

 

Hello there HighOctane1

The tenure counter on Xbox Live appears to have some issues affecting random users, it's something that's being looked into by Xbox Support (see here: forums.xbox.com/.../441105.aspx). Follow that link, there's a handful of troubleshooting steps you can
try to see if it'll revert to your correct tenure.



Remember Tenure increases every time a full 12 months of Xbox Live Gold time have elapsed on the account. Also, being Silver will not cancel the Gold time acquired, but tenure will not increase until Gold time has been added
again.

if you haven't yet, please try the following steps:

• Delete your PROFILE ONLY from your console
• Power down your Xbox 360 console
• Give your console a little breather! Wait 30 or so minutes and power your console back on.
  
• Re-download your profile