Xbox live suspension for no reason

southsloth765 · Jan 16, 2018

my account () has been suspended for no reason I have been given no information about the suspension accept for I just can’t talk message and other things can someone explain what might’ve happened please help

:)

lnFiniTy l · Jan 16, 2018

Xbox Live Suspension for no reason

Hello,

My principal Xbox Live Account ( GT : InFiniTy n1 ) was suspended for no reason! I just reply to people who insult me. I'm okay to be banned temporarly for XBL communication but not suspended! I'm a Xbox Live customer from +10 years and buy so many things
on this account!! ( packs FUT on FIFA, skins and DLC on Gears of war, Call of duty etc.. ) It's not acceptable and I wan't recover my Xbox live account.

Thank you for your answer

onyxishere · Jan 16, 2018

Suspension for no reason

Sorry to hear it. Unfortunately no one here can help with enforcement issues. If you logged in to enforcement.xbox.com and filed a case review with the PET and they upheld it there is nothing that can be done. I'm afraid that you'll need to wait out the
suspension before you can get back online.

WPAK · Jan 16, 2018

Hi there,

I'm afraid nobody in the forums will be able answer or assist regarding suspension issues and or questions.

You will have to go to http://enforcement.xbox.com for information and what options might be available

XBF Jeremy Z

HIya Mufc1342,

Thank you very much for bringing this issue to our attention. We're sorry to hear about the account suspension. The moderators, ambassadors and volunteer moderators do not have the ability to manage enforcement actions on an account. We recommend to
contact our enforcement team in order to file a case review. They can be reached at their website,

Xbox Enforcement Team. The decisions are made and upheld by the enforcement team.

Sounds like it's a temporary suspension, then as the title implies it's only temporary and the account will have it's privileges restored once the suspension is over.

When XBLPET issues an enforcement action, an
email message is automatically sent to the address associated with your Xbox Live account. If you are using a child account, an email is also sent to the Microsoft Account associated with your parent or guardian. Each
email message explains that the account was subject to enforcement action and links to pages that provide additional information. (You may also receive a notification on the consoles messages)

(Tap the Xbox home button in the middle of the control>scroll to the right till you see Messages/Communication> then you can review any messages you see.)

Hope that helps.

AlfieDunwell-Woods

I am disgusted rhat i have spent the past 90 minutes trying to speak to someone.

My son has been suspended and we dont know why he is 10 years old i want to know for what reason! You have no contact numbers available or give any explanation this is a joke!

MUFC1342

Hi FamilyKnight 201

I received an email and checked it out. Just says 1 day suspension with no contest allowed but doesnt say why

MUFC1342

Hi FreakRoach

I am struggling to see conversation history.

Logged on and all i can see is a 1 day suspension that cannot be contested.

Not looking to contest, just want to know what hes done or supposed to have done.

Thanks for your help

Familyknight201

Hi Mufc

did you receive a notification in the form of a message sent to your son? they generally send one which details the offense . look on your outlook.com profile and it should state there aswell. then you can contest the offense should it be unjust or atleast
be given the knowledge of what is going on with the profile

hoping this helps

Happy gaming

Xbox live suspension for no reason