Xbox Live subscription purchase from Amazon

You would have to contact support. They should be able to cancel the subscription and give you a token with the remaining time to redeem on the correct account. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Hi,

To play online you need an Xbox Gold Subscription. It's not $40 a month, it's around $60.00 per year in the U.S. The cheapest way to buy Xbox Gold is to purchase a pre-paid 12 month Xbox Live subscription and redeem it on the console. You can buy these from Amazon, Gamestop etc.

I bought a 12 month XBox subscription from Amazon. but the last purchase indicates the year 2021.

Thank for helping us

Yes as Colobus said, you can redeem and online code subscription for Xbox Live. You can buy instant online Xbox Live Gold Membership subscription codes on Amazon. (They email you the code right away after purchase). That is, of course, if you are able to
access your gamertag on your Xbox 360 Console.

You have bought a code, likely from a third-party seller, that does not come from the country you’re physically located in. You cannot use currency and subscriptions, not from the country you live in.

Make sure you are purchasing from Amazon directly to make sure that you’re getting a code that will work. If you did purchase this code from Amazon directly, you need to contact them as they are responsible for the codes they distribute. Companies that make gift cards or distribute them electronically by blocks of codes from Microsoft for resale.