Xbox live subscription of 2 years, charging me monthly.

Hello! I'm having a problem with my subscription.

I have a signature on xbox live. I signed the US$1 subscription, and now, I'm being charged monthly, but on my xbox, it says I have 2 years of live subscription. (I have pictures proving that)

Can you help me with that?

I want my subscription, and I don't want to be charged, since I made the US$1 subscription with my credit card.

Thanks in advance.

Alan Oliveira.

GamerTag:

:)

 

Will Xbox Live Gold Cards work with EA Access?

xbox support via twitter told me that EA Access requires something that can be renewed monthly or annually....basically they want debit or credit so they can just auto charge you if you forget about it

 

Year Subscription

I want to get the year subscription but it keeps charging me monthly and I do not want a monthly charge. Also, it is giving me the wrong email address to log into to fix this problem

 

Ok lemme explain you can stack up to 3years for a total of 3 years however I'm assuming you added 2 x 1 year codes

Because you initially added the 1dollar a month promotion only for 1 month you are on monthly renewal but because you are stacked you won't get charged until your total time is used up and you will be back on month to month plan at full price

You can however stop this at anytime by calling or chatting with support or cancelling your autorenewal under my account

This does not cancel your prepaid time