Xbox Live subscription is not connecting.

Discus and support Xbox Live subscription is not connecting. in XBoX on Consoles to solve the problem; My Xbox live Subscription is not connection and i have checked my Internet connection 5 different times now and it's connected but for some reason Xbox... Discussion in 'XBoX on Consoles' started by KillercatMilo, Sep 14, 2018.

  1. Xbox Live subscription is not connecting.


    My Xbox live Subscription is not connection and i have checked my Internet connection 5 different times now and it's connected but for some reason Xbox live does not want to work. My Netflix and Hulu subscriptions are both working but no luck with my Xbox
    live. Is the console going bad cause I can't play any games online either even though the internet is connected. getting frustrated here.

    :)
     
    KillercatMilo, Sep 14, 2018
    #1
  2. Connecting to xbox live on the 360

    Hey all,

    If you're having issues with connecting to Xbox Live on your Xbox 360, be sure to check this guide.

    I'm having trouble connecting Xbox Live on Xbox 360


    If you're not sure if you have an Xbox Live Gold subscription you can check your subscription status and other subscriptions using this guide

    HERE
    .
     
    Mister Mascot, Sep 14, 2018
    #2
  3. RedskinsADED
    RedskinsADED Guest
    Xbox live or something not working!

    it doesn't seem like anything is connecting to xbox live. like games say can't pull up saved data and when i go to xbox live subscriptions it has an error message. i don't know how to fix it.
     
    RedskinsADED, Sep 14, 2018
    #3
  4. denis97g
    denis97g Guest

    Xbox Live subscription is not connecting.

    it may be a temporary problem, does your xbox recognise that you have a subscription?
     
    denis97g, Sep 14, 2018
    #4
  5. The rel adib
    The rel adib Guest
    Having the same problem its killing me....
     
    The rel adib, Sep 15, 2018
    #5
  6. Hi KillercatMilo,

    I'm sorry to hear about any issues you may be having with the Xbox Live Gold subscription. Have you checked your subscription information on the Xbox?

    Try this:

    1. Sign in to the Microsoft account that's associated with the payment option you want to update.
    2. Press the Xbox button to open the guide.
    3. Select Settings.
    4. Select All Settings.
    5. Under Account, select Subscriptions.
    Does this show you an active subscription on the gamertag with the subscription?

    If the problem persists, please contact our
    Technical Support
    to assist you in troubleshooting the subscription.

    Hope this helps. Let us know.
     
    XBF Crystal P, Sep 19, 2018
    #6
  7. XBF Jeremy Z
    XBF Jeremy Z Guest
    Hello,
    KillercatMilo


    Thank you for contacting Xbox Forums support!

    Sounds like the subscription may be asking for re-purchase when games have been launched? yes? no?

    If the solution above for a power cycle doesn't resolve this issue, please contact a live agent.

    Contact us


    There is a live service alert that could be affecting the live gold subscription

    Xbox live status


    When contacting a live agent they can test and refresh the subscription. Then power cycle the console.

    If that doesn't work try to uninstall the account then re-add the account

    please let me know if that works!

    Thank you!
     
    XBF Jeremy Z, Sep 19, 2018
    #7
  8. Hexerical
    Hexerical Guest

    Xbox Live subscription is not connecting.

    Its doesnt recognize that i have live
     
    Hexerical, Nov 6, 2018
    #8
  9. XBF Leslie D
    XBF Leslie D Guest
    Its doesnt recognize that i have live
    Hi there,

    We currently do have a service alert active for Purchase and Content Usage. Some members may be having problems finding previously-purchased content or purchasing new content.
    We are working to resolve the issue as quickly as possible.

    We do apologize for the inconvenience, and for more updates feel free to check out our service status here:
    Xbox Live Service Status | Xbox Live Service Outage
     
    XBF Leslie D, Nov 3, 2018
    #9
  10. Level 635 Win User

    Impossible to consult friend profil and gold abonnement

    and yes i am connected at xbox live but when i consult the offer of gold subscription i have : to see your subscriptions, connect to xbox live
  11. Mister Mascot Win User

    Connecting to xbox live on the 360

    Hey all,

    If you're having issues with connecting to Xbox Live on your Xbox 360, be sure to check this guide.

    I'm having trouble connecting Xbox Live on Xbox 360


    If you're not sure if you have an Xbox Live Gold subscription you can check your subscription status and other subscriptions using this guide

    HERE
    .
  12. slackadelic Win User

    RESOLVED_-Console stopped working- cannot access live

    What is the actual message it's stating when you try to connect to Xbox Live?

    The account trying to connect does have an active Xbox Live subscription?
  13. LegoNinja187 Win User

    why cant i play online

    1. Is your console connected to Xbox Live? (you just need to connect it to the internet to do that.)

    2. Do you have an Xbox Live Gold subscription?
  14. choppyseize Win User

    GOW5存档错问题 [Archive error issues]

    Are you connected to the internet and do you have a valid subscription to Xbox Live?
Thema:

Xbox Live subscription is not connecting.

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