Xbox Live Subscription Charge

Discus and support Xbox Live Subscription Charge in XBoX on Consoles to solve the problem; I bought a Xbox Live membership years ago, on a monthly payment option (due on 9/5/17), on 8/22/17 I switched from a monthly to a yearly renewal (which... Discussion in 'XBoX on Consoles' started by ~Bluewolf~, Sep 10, 2017.

  1. ~Bluewolf~
    ~Bluewolf~ Guest

    Xbox Live Subscription Charge


    I bought a Xbox Live membership years ago, on a monthly payment option (due on 9/5/17), on 8/22/17 I switched from a monthly to a yearly renewal (which it took the money for). I just checked by chance and saw it took 9.99 out for the monthly subscription.
    Should that still have happened? I was told that once I got the yearly one the monthly one would stop and no longer charge. Was this for the previous month or am I still going to be charged monthly by accident? When will the yearly pick up if so? I don't see
    the next month listed but I have no idea how far in advance they put the next month up for.

    :)
     
    ~Bluewolf~, Sep 10, 2017
    #1
  2. TidalWave
    TidalWave Guest
    Xbox Live hard to cancel

    I got a deal when I set up my new profile on a 3 month subscription to Xbox Live. I paid $9.99 for 3 months. Then I forgot to cancel it and they automatically charged my card. I just figured out how to remove the automatic renewal but I have a charge pending for another 3 months. It is so hard to cancel a subscription.
     
    TidalWave, Sep 10, 2017
    #2
  3. VibroPlex
    VibroPlex Guest
    DEBIT OVERCHARGE!!!!

    Do you have a ZUNE subscription in addition to an Xbox LIVE subscription? That would explain the two charges.
     
    VibroPlex, Sep 10, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Live Subscription Charge

    You'll want to contact support and speak to billing for assistance. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Sep 11, 2017
    #4
  5. VibroPlex Win User

    DEBIT OVERCHARGE!!!!

    Do you have a ZUNE subscription in addition to an Xbox LIVE subscription? That would explain the two charges.
  6. OCRyzen Win User

    Quick Question about the 1 month 1 dollar Gold program

  7. M3tal Daz3 Win User

    I want cancel xbox membership. paid 9/28

  8. jawest78 Win User

    Can't buy any Live Time using my Pre Paid Visa

    Most pre-paid credit cards do not allow recurring charges, and that is a requirement for an XBox Live subscription (promotional or regular) to be charged to a credit card.
  9. Smwutches Win User

    Xbox Live Subscription Charge

    You'll want to contact support and speak to billing for assistance. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
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Xbox Live Subscription Charge

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