Xbox Live subscription auto renewal cancellation, please help.

Discus and support Xbox Live subscription auto renewal cancellation, please help. in XBoX Games and Apps to solve the problem; I want to cancel my Xbox live's auto renewal and when I go into the management menu and click cancel below the auto-renewal option it brings me to a... Discussion in 'XBoX Games and Apps' started by primanitionKID, Jun 1, 2016.

  1. Xbox Live subscription auto renewal cancellation, please help.


    I want to cancel my Xbox live's auto renewal and when I go into the management menu and click cancel below the auto-renewal option it brings me to a confirmation screen that states "End your Xbox Live subscritption?", and I just want to make sure I'm canceling
    ONLY my auto-renewal and not my account's subscription. I just spent $59.99 five minutes ago and I DO NOT want to waste it, thank you for your help.

    :)
     
    primanitionKID, Jun 1, 2016
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Turn off auto renewal or cancel Xbox LIVE membership

    How to turn off auto renewal

    It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

    Steps to follow:

    1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

    2) Proceed to My Account.

    3) Click Change next to automatic renewal. Change the setting to OFF

    You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

    Note:

    If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

    If you disable your account immediately, you will lose the time remaining on your membership subscription.

    If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

    You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com
     
    xboxfelix, Jun 1, 2016
    #2
  3. Judge
    Judge Guest
    Judge, Jun 1, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Xbox Live subscription auto renewal cancellation, please help.

    Hey there primanitionKID!

    Ending your subscription won't cancel what you already have on your account, you just won't be charged the next time your subscription anniversary rolls around.
     
    Mister Maka, Jun 2, 2016
    #4
  5. Four-Channel
    Four-Channel Guest
    Yeah it wont harm your subscription until so and so date ends. So if your subscription ends on 6/15/2016 you can have up until then to use your Xbox Live Gold. Then after that you have to purchase a card to use Xbox Live.
     
    Four-Channel, Nov 2, 2018
    #5
  6. Count Nachos Win User

    Can't cancel the auto renewal

  7. KLRSKIR Win User

    Is there no longer paying month by month option?

    [quote user="onyx62is"]

    Don't forget you'll have to call support to cancel the auto renew or it will continue on.

    [/quote]Please see
    this support page
    regarding Auto Renewal options.
  8. X MiXtuRE X Win User

    Not happy with auto-renewal

    Hey Buddy,check out
    support.xbox.com/.../cancel-xbox-live-gold-subscription
    this will help you cancel auto renewal. By the way most Debt card when you can cancel it and order a new one they usually try to set up so it will not cause any problems with Auto renewal stuff you
    may have.
  9. Mister Gwyther Win User

    Cancel Auto-Renewal | Help?

    Turning off auto-renewal will not cancel your LIVE subscription. If you feel that your LIVE subscription was canceled accidentally, please contact phone support to figure out why.
  10. THEOWENKILLER Win User

    Quick Question about the 1 month 1 dollar Gold program

Thema:

Xbox Live subscription auto renewal cancellation, please help.

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