Xbox Live Store and Services not working (In-game also)

Discus and support Xbox Live Store and Services not working (In-game also) in XBoX Games and Apps to solve the problem; Same problem with GTA5 though. I cant download any DLC updates. We need answers to when it will be fixed. Discussion in 'XBoX Games and Apps' started by panos92, Aug 8, 2014.

  1. Xbox Live Store and Services not working (In-game also)


    Same problem with GTA5 though. I cant download any DLC updates. We need answers to when it will be fixed.
     
    NMLG TryHardFTW, Aug 13, 2014
    #31
  2. For the USA Im having problems with GTA5 as I stated before.
     
    NMLG TryHardFTW, Aug 13, 2014
    #32
  3. Can anyone say what category the market place would be in? It would really help a lot thanks.
     
    NMLG TryHardFTW, Aug 13, 2014
    #33
  4. Miss Diggz
    Miss Diggz Guest

    Xbox Live Store and Services not working (In-game also)

    Hey there NMLG TryHardFTW,

    The issue you've been experiencing is slightly different than the original post in this thread. If you're still experiencing this issue with GTAV DLC updates, please create a new thread indicating what you may be experiencing with as much detail as possible.
    That way we can cater our support specifically to you!

    Thanks!
     
    Miss Diggz, Aug 14, 2014
    #34
  5. Hi, in Greece games store is still messed up.

    No adds for sales, GWG, games etc, we only have the green labels.

    Same as Error1essRope24.

    I tried all the possible (and known) fixes and nothing worked. (clear cache, redownload profile, update etc)

    Still only a few green labels.

    Can anyone help ?
     
    Kostas Papadimitriou, Aug 14, 2014
    #35
  6. Hey, Gas! Can you confirm for me that your account's region is for where you are located? This issue was resolved several days ago, and I want to make sure that you're set up for the optimum experience.
     
    Misses Quinzel, Aug 15, 2014
    #36
  7. Hi Misses Quinzel !

    Yes, i can confirm that my account region matches my location (Greece)

    I change my region (migrate) from GB to GR at 28/07/2014 (checked from commerce.microsoft.com)

    Ever since i had multiple problems (i contacted support 4-5 times).

    The main problem with Live indeed resolved several days ago but marketplace icons not properly restored.

    In the same 360 i have a UK silver account which shows all marketplace tiles correct. (modem, ports, etc all checked OK).

    I don't know what else to do (try).

    And of course it is obvious i don't get the optimum experience.

    Any suggestions ?
     
    Kostas Papadimitriou, Aug 16, 2014
    #37
  8. Xbox Live Store and Services not working (In-game also)

    Honestly, I think your issue might be because you have a region migration. I suggest contacting support for your region again and see if they can fix this up for you (you may need to be escalated). Greece has not been reported as having the issue anymore,
    and you seem to be the only one reporting this now. That leads me to believe it's the migration that is affecting this.
     
    Misses Quinzel, Aug 16, 2014
    #38
  9. MassaMoord
    MassaMoord Guest
    Same problem over here..( Netherlands )

    Sinse the new free gold game ( Dishonored ) was available, I couldn't download ANYTHING from the Marketplace. * Not even the stuff from my download history *

    Stop drinking tea, and fix it plz. =)
     
    MassaMoord, Aug 17, 2014
    #39
  10. Misses Quinzel,

    I created a fresh (new) second account (GR region, same with location) and it gives me exactly the same look and (dis-) usability as my main Gold account. (Just basic tiles, no recommendations, no games with Gold, no nothing)

    So it seems it doesn't have to do with my account, not even migration, just the Greek marketplace remains messed up and it seems, no, it is not our fault.

    I contacted support 4-5 times over account (an marketplace) problems last 3 weeks and the only think that came out is that a support representative cancel my Gold subscription (to "fix" my problems, and gave me some codes to redeem, which of course back
    then i couldn't do even that).

    Honestly, i can't stand any more solutions like "clear the cache", "delete marketplace data", "delete and re download profile-update" etc simply because none of them worked.

    Please notice my X1 with UK region and a secondary UK account in 360 (both UK marketplace) are working perfectly as they should.

    If there something else you can suggest me i would be grateful to try.
     
    Kostas Papadimitriou, Aug 18, 2014
    #40
  11. Since i didn't find a way to edit,...

    I contacted (in person, voice), with support here in Greece and the confirm there is still problems with Live marketplace in Greece because of the Xbox ONE and the Live platform that has to be upgraded for both systems.

    So there you have it.

    If you living in one of the next (29 i think) countries that get official availability on the ONE (AMAZING console BTW) please be patient as September is near.

    Misses Quinzel, please ignore previous post,i am convinced that until 5th of September all will be up and running. Xbox Live Store and Services not working (In-game also) :)
     
    Kostas Papadimitriou, Nov 1, 2018
    #41
  12. Miss Diggz Win User

    Xbox Live Store and Services not working (In-game also)

    Hey there NMLG TryHardFTW,

    The issue you've been experiencing is slightly different than the original post in this thread. If you're still experiencing this issue with GTAV DLC updates, please create a new thread indicating what you may be experiencing with as much detail as possible.
    That way we can cater our support specifically to you!

    Thanks!
  13. Lebkousek Win User

    Xbox Live Store and Services not working (In-game also)

    For me is everything ok in Czech Republic, hurray! I can download, marketplace has all items, only game section doesn't look like before this problem.
  14. Tomas Kopecny Win User

    Xbox Live Store and Services not working (In-game also)

    Yaaaay, good work Microsoft Support Team ! Thanks!
  15. Misses Quinzel Win User

    Xbox Live Store and Services not working (In-game also)

    I am very happy to see this! Thanks so much to you guys in Greece for posting back for me. :D
  16. panos92 Win User

    Xbox Live Store and Services not working (In-game also)

    At last it works,after 2 weeks(Greece btw)
Thema:

Xbox Live Store and Services not working (In-game also)

Loading...
  1. Xbox Live Store and Services not working (In-game also) - Similar Threads - Live Store Services

  2. Can't sign into Microsoft Store or Xbox Live

    in XBoX Accessibility
    Can't sign into Microsoft Store or Xbox Live: Whenever I try sign into Microsoft store or Xbox live using one of my accounts, it says either an error has occurred or it says I have no internet which is not true. This only happens with one of...
  3. Unable to sync Xbox Live account with Microsoft Store purchases

    in XBoX Games and Apps
    Unable to sync Xbox Live account with Microsoft Store purchases: I've recently encountered an issue where my Xbox Live account isn't syncing with my Microsoft Store purchases. Whenever I try to access content that I've bought on the Microsoft Store through my...
  4. I live in Türkiye and my store is in Turkish but it still tells me to change region. What?????

    in XBoX Accessibility
    I live in Türkiye and my store is in Turkish but it still tells me to change region. What?????: I bought a lot of games last year, yesterday I see DL2 had a sale and I immediately tried to buy at 12AM but it said the regions had to match. They do match, I'm using my brothers card which was...
  5. I’m trying to download games before the 360 store closes, but i cant connect to Xbox Live,...

    in XBoX on Consoles
    I’m trying to download games before the 360 store closes, but i cant connect to Xbox Live,...: I took it over to my moms for wifi (dont have it at my apartment yet), had it hooked up through Ethernet and its passing all the tests all the way up to Xbox Live, and then failed everytime. I...
  6. Signing into Microsoft Store and any similar app (Xbox Live, Minecraft, Mail/Outlook) on a...

    in XBoX Accessibility
    Signing into Microsoft Store and any similar app (Xbox Live, Minecraft, Mail/Outlook) on a...: Whenever I try to log in to apps like Microsoft Store, Xbox Live, Minecraft, Mail/Outlook etc. with my e-mail that ends with @windowslive.com, I get stuck on the "Just a moment" screen looping a...
  7. Hey I live in the US and I bought a game from the xbox store for a friend in El Salvador...

    in XBoX Games and Apps
    Hey I live in the US and I bought a game from the xbox store for a friend in El Salvador...: Wanted to know if he can claim a gift code if he is in another country cbff7088-741e-4eb9-9815-f6deb5cd7b11
  8. Why does Xbox store no longer have options for Xbox Game Pass (Core, Gold, Live) and Xbox...

    in XboX Insiders
    Why does Xbox store no longer have options for Xbox Game Pass (Core, Gold, Live) and Xbox...: Alpha Skip-ahead member Xbox Insider: Why does Xbox store no longer have 6 months, 3 months, 1 and 2 yearly membership options for Xbox Game Pass (Core, Gold, Live) and Xbox Game Pass Ultimate?...
  9. I live in Algeria and there is no store of our own on Xbox Seris S, can I buy from any store?

    in XBoX Games and Apps
    I live in Algeria and there is no store of our own on Xbox Seris S, can I buy from any store?: I live in Algeria and there is no store of our own on Xbox Seris S, can I buy from any store? 659f2fc5-f5c8-46c2-a7c8-55452ec6a617
  10. Is there ever going to be a fix for the XBox Live Store game preview videos constantly...

    in XBoX Games and Apps
    Is there ever going to be a fix for the XBox Live Store game preview videos constantly...: There was a recurring problem on the Xbox One/OneX and I still deal with it on my Series X. I’ve read many posts of people having the same issue so I know it’s not just affecting me. In the store...