Xbox live says I don't have Xbox live but the website says it expires on 12/18/2017

I checked, it confirms that I have Xbox Live Gold and that it expires on January 2017, but when I try to use online services on my xbox, I receive a message saying that I don't have Live Gold

I also have the same problem. Bought the Xbox One X on release day, i used the 14 day Xbox Live Gold code on the same day and i still can't play Multiplayer. I can download the Xbox live gold games of the month like you can but when i go into multiplayer
in a game it says i don't have a Gold subscription and it takes me back to the store where it says Xbox Live Gold expires on 11/21/2017. So it must be active but i can't use it :/

It appeared as game pass core before the subscription expired so yes it does appear as game pass core but its not active, but for some reason its expired even tho the status said canceled but it says it was expiring yesterday because it said, expires on 10-15-23 , it said that right before it expired and it expired by the time i enabled the live service last year when i got the subscription cause i got a 12 month. But don't people get notifications saying " Your xbox live gold expires today"?

Thanks. I verified that the email on the XBox One itself account and the one on the website are the same.

On the web, in the upper-right I see my gamertag () along with my email address. If I click on it and select "Subscriptions", I get taken to a page where under "XBox Live Gold" it says "Expires on 8/18/2020"

Ok kind of having the same issue, when I log in online to my account it says my live subscription does not expire until 2/2017, but when i try to use it on the xbox it tells me i need to renew.