Xbox Live Rewards - Your Account Needs Updating to Make a Deposit

I was instructed per the Xbox Live Rewards website to update my account billing information and I can't seem to find out what the issue is with my account. I did see under billing that I do have 3 different Billing Profiles; 2 for Canada (one personal and
one business) and one for the US and I'm assuming that's what the issue is? My account is Canadian, so I'm not sure what's going on.

:)

 

Xbox Live Rewards Problem

Hello,

I have a problem about Xbox Live Rewards. Displayed on Web page "your account needs updating to make a deposit!", but

my account information is correct and my account region: Taiwan. Thanks.
Eric

 

Help Meee !

My xbox rewards account says that it needs updating for a deposit.

 

it seems like whatever you have for your main billing information has a problem like a change of address or problem with a card go back through and make sure anything that all the info there matches what the bank has on there records

 

Hello jrbisk,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.