Xbox Live Rewards support

Discus and support Xbox Live Rewards support in XBoX Rewards & Social to solve the problem; I've got pending Xbox Live Rewards credits, 13,449 to be exact. It says it should of turned them into money by now, on the 15th. Its the 20th now.... Discussion in 'XBoX Rewards & Social' started by llxWrathxll, Mar 20, 2018.

  1. llxWrathxll
    llxWrathxll Guest

    Xbox Live Rewards support


    I've got pending Xbox Live Rewards credits, 13,449 to be exact. It says it should of turned them into money by now, on the 15th. Its the 20th now.

    :)
     
    llxWrathxll, Mar 20, 2018
    #1
  2. Mad Cow Dizease, Mar 20, 2018
    #2
  3. Strabeon
    Strabeon Guest
    Xbox Live Reward Deposit

    I have received an Xbox live rewards deposit for $##.##

    I have been told by Xbox support that this should appear in my Xbox Live rewards.

    I am unable to see this in my Xbox live rewards?

    Please help... thanks
     
    Strabeon, Mar 20, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox Live Rewards support

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Mar 20, 2018
    #4
  5. Mad Cow Dizease Win User

    XBL Rewards!

  6. Korahn 27 Win User

    Halo VIP

    If this is the xbox live rewards VIP thing, it would be best to post in the xbox live rewards support forum, or send them a tweet @XboxLIVErewards
  7. Smwutches Win User

    answer the question

    i want an answer from the live rewards team not the microosft rewards because one thing haves nothing to do with the other

    Hello,

    Live rewards became MS rewards. So they are the ones you have to contact.

    Zero
    Xbox Rewards support still posts here and still assists with Xbox Rewards issues. Since his issue is an Xbox Rewards program issue, he needs to wait for a response from support here. Microsoft Rewards support will not be able to assist.
  8. XBLRewards8 Win User

    Xbox Game Pass goals

    Hello chop chop54,

    This forum is for Xbox Live Rewards only. Since this is not a Xbox Live Rewards offer, we cannot assist. If this was a Microsoft Rewards offer, you should try reaching out to their support via the Microsoft Rewards website. If this was a general Xbox promotion,
    you should try posting on the general Sales and Promotions support forum.
  9. XBLRewards8 Win User

    Xbox Game Pass goals

    Hello chop chop54,

    This forum is for Xbox Live Rewards only. Since this is not a Xbox Live Rewards offer, we cannot assist. If this was a Microsoft Rewards offer, you should try reaching out to their support via the Microsoft Rewards website. If this was a general Xbox promotion,
    you should try posting on the general Sales and Promotions support forum.
Thema:

Xbox Live Rewards support

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