Xbox Live Rewards Story Mission

Hi there,

I'm missing my pending rewards after purchasing eligible movies and games on demand, and it's been over 96 hours.

Please let me know when I'll be receiving them and if you have any questions.

Max

:)

 

Xbox Live Rewards Story Mission

Hi there,

I'm missing my pending rewards after purchasing eligible movies and games on demand, and it's been over 96 hours. Here is what I purchased and what you have for me

Chapter 1: Jurassic World $14.49, Mad Max: Fury Road $9.99, Fury
$12.99, and San Andreas $9.99 only shows 2 lanterns

Chapter 2: Suicide Squad $19.99, Finding Dory $19.99, Independence Day: Resurgence
$9.99 no lanterns

Chapter 3: Fantastic Beasts and Where to Find Them $19.99, Dr. Strange
$19.99 shows 3 lanterns

 

Xbox Live Rewards Story Mission

Hello SpartanSniper83,

I can confirm that some of your purchases were incorrectly applied to this offer due to an issue we are investigating with bonus/enhanced edition purchases. While we await for the results of our platform teams investigation, we will go ahead and adjust your
purchases now. You should see the proper progress appear shortly. Apologies for the inconvenience.

 

Just checked back and saw I have pending for Chapter 3 only, when I did in fact buy eligible content for all 3 chapters.

Keep me posted, thanks

 

Hello Cherry Py Man,

Apologies for the inconvenience. I can confirm that two of your purchases were not properly allocated toward the correct portions of this offer, and will adjust them to correct this error. You should see the changes go through shortly, and your progress
should be updated within 1-3 days.