Xbox Live Rewards Problem

Discus and support Xbox Live Rewards Problem in XBoX Rewards & Social to solve the problem; I bought an Xbox one game from the Microsoft Store on September 5, 2016 which was Fifa 17 physical copy. I never got the 10 dollars Microsoft store... Discussion in 'XBoX Rewards & Social' started by RatedRLegend, Oct 19, 2016.

  1. RatedRLegend
    RatedRLegend Guest

    Xbox Live Rewards Problem


    I bought an Xbox one game from the Microsoft Store on September 5, 2016 which was Fifa 17 physical copy. I never got the 10 dollars Microsoft store gift code for preordering the game because I'm a Xbox live rewards member, but I was supposed the get a 15
    dollars rewards credit instead but never received that either.

    Thank you for the help

    :)
     
    RatedRLegend, Oct 19, 2016
    #1
  2. KrisNengoFlow
    KrisNengoFlow Guest
    My point problem.

    Xbox live rewards problem my point not earned
     
    KrisNengoFlow, Oct 19, 2016
    #2
  3. HappyTroopa
    HappyTroopa Guest
    Microsoftstore vs Xbox Store

    I have Xbox Live Rewards too but I think the $15 Rewards credit is only good if you buy the physical copy through MicrosoftStore.com...?
     
    HappyTroopa, Oct 19, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox Live Rewards Problem

    Hello RatedRLegend,

    We are currently investigating user reports that this title is not triggering Rewards. Apologies for the inconvenience. We are currently reaching out to our Microsoft Store team to see what is occurring. We'll update you here when we have more information.
    Apologies for the inconvenience.
     
    XBLRewards8, Oct 20, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello RatedRLegend,

    Apologies for the inconvenience. We are now manually adjusting your account with the Credits, and you should see them pending by the end of next week.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    why must I post here ???

    Hello Demonic Cage,

    This is the forum for the Xbox Live Rewards program. We are the contact for Xbox Live Rewards issues. If you were forwarded here due to a Xbox Live Rewards issue, it is because we are the best available contact for answering, investigating, and otherwise
    tracking down problems with the Xbox Live Rewards program.
  7. SharperIsland65 Win User

    i am still waiting my 30 dollars from live rewards

    microsoft rewards says they have nothing to do with this , all the live rewards problems need to be solved by live rewards team
  8. alexwheeler Win User

    Refer-a-Friend

    If you are a member of the xbox live rewards program and are a gold member of xbox live, you can send them a link found on your rewards refer page that your friend can use to sign up for xbox live gold, for this you will both recieve a reward for refering
    stated on the rewards website. If this doesn't solve your problem, could you specify more about what your issue involves
  9. XBLRewards8 Win User

    Rewards pending issue has not been resolved yet, no response after 21 days. Please fix.

    Hello x Firefly 42 x,

    At the moment, we have not received an estimate on when this problem will be resolved. We apologize for the inconvenience. If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition
    to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards
    catalog.
  10. Stratty101 Win User

    Firefox 5 and forum login problem

    the new FF has fixed my xbox live rewards problem - maybe theres one positive from it :)
Thema:

Xbox Live Rewards Problem

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