Xbox Live Rewards points not transfered

Discus and support Xbox Live Rewards points not transfered in XBoX Rewards & Social to solve the problem; My Xbox Live Rewards points were not transferred on the 30th of March like they were supposed to, I was wondering why that’d be, I have 20k points... Discussion in 'XBoX Rewards & Social' started by PHATDADDY DF, Apr 3, 2018.

  1. PHATDADDY DF
    PHATDADDY DF Guest

    Xbox Live Rewards points not transfered


    My Xbox Live Rewards points were not transferred on the 30th of March like they were supposed to, I was wondering why that’d be, I have 20k points hoping to get them into currency

    :)
     
    PHATDADDY DF, Apr 3, 2018
    #1
  2. Furyan76
    Furyan76 Guest
    Xbox live rewards point not received on my player account !

    I haven't received rewards points on my player account since july : 460 points waiting on the rewards program, but not transfered on my xbox !!!

    The xbox live rewards seem a big mistake !!! No one to help me ?!
     
    Furyan76, Apr 3, 2018
    #2
  3. redeaming Rewards Points

    I have 160 Rewards Points but they are not being transfered to my Xbox Live Account. Does nayone know why not or what i need to do to use them?
     
    BKFST WAFFL3Z, Apr 3, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox Live Rewards points not transfered

    Hello PHATDADDY DF,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Apr 4, 2018
    #4
  5. x Purely Evil x Win User

    rewards

    what rewards points are you referring to? are they through the xbox live rewards program or through another program? if they are through the xbox live rewards program you must have 100 points pending in your account, before they will be transferred.

    hope this helps!
  6. Smwutches Win User

    Xbox Live Rewards

    For help with the Rewards program, you'll need to post in the Xbox Rewards Program Questions support forum.

    The Xbox Rewards program and Microsoft Rewards program are 2 separate programs, so it's not just the name changing. Offers from the Microsoft Rewards program are different. You'll earn Microsoft Rewards points for completing them and can use those points
    to redeem gift cards (for Live, Xbox, Amazon, etc.). Any credits you have pending on the program should be deposited this month. Otherwise, they will be transferred to the Microsoft Rewards program as their points.
  7. Slowmo186 Win User

    Where are my reward points?

    Hey you can also check your email, because Microsoft will send you a Xbox Live Rewards Statement confirming that your points was transferred into your account.
  8. XBLRewards4 Win User

    Microsoft points

    Hi kaboom: The 400 Points offer you are referring to wasn't an Xbox LIVE Rewards promotion. I'm going to transfer you to the right Forum so that the right people can help you out! As for the 40 Rewards Points you see Pending, GDN is right - once you earn
    100 or more Pending Points through the Rewards program (which you can view here: rewards.xbox.com), they'll be added to your LIVE account by the 15th of the next month. Thanks!
  9. XBLRewards8 Win User

    Xbox Live Rewards points not transfered

    Hello PHATDADDY DF,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
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Xbox Live Rewards points not transfered

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