Xbox live rewards points not received

So far I have made purchases for over $300 in the last 30-60 days and I cannot see any points awarded to my account.

Can someone help me on this?

:)

 

Haven't Received 12-Month subscription Bonus on XBox Rewards.

I've been hearing problems with the Xbox Live Rewards and I recently noticed that I had not received points for renewing for the year.

I had renewed my XBox Live Gold Membership back in March, 2013. I have reviewed my points received and noticed I did get 10 Reward Points. However as stated on XBox Live Rewards website, 10 Reward Points is equivalent to a 1-Month Renewal. 200 Reward Points
would have been the proper amount for my 12-Month Renewal.

I was wondering why its not giving me the Rewards promised and if I was ever going to be receiving these points.

Thank you,

 

my xbox live rewards are not being added to my xbox rewards account

i have been a xbox live rewards member since 2015 i have received 500 points for filling in two questionnaires, i have received no points for purchases or game play rewards or jems. i wish to receive a reply from xbox live rewards team thanks

 

In order for support to check your account, you'll want to post in the Xbox Rewards Questions support forum. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need
at least 1 star level in order to receive VIP rebates.