Xbox Live Rewards Points Missing!!!

FriendlyBore93 · Mar 9, 2017

My Xbox Live Rewards account has been reset and I would like to know if I can get it back.

:)

awesomedudeomg · Mar 9, 2017

Missing Microsoft Points?

Still missing 40 Microsoft points from Xbox Live rewards and 100 from Bing Rewards.

FeignedLotus184 · Mar 9, 2017

Missing Live Subscription & Rewards Points

So I used my Bing rewards points to purchase a Xbox Live Gold subscription . I haven't received the subscription and my rewards points are still missing. Help

XBLRewards8 · Mar 9, 2017

Hello FriendlyBore93,

Apologies for the confusion. There was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly see what appeared as no account at all. We have hotfixed this issue, and you should now be seeing account information
that is accurate up to yesterday morning. Apologies for the inconvenience.

Mister Mascot

Hey there, was this apart of Xbox Live Rewards by chance? If so, you'll actually want to reach out on the Rewards Forums for help with missing points on your account. Xbox Live Rewards Forums

Bladefree17

With this scenario. For any Live Rewards Team. Please do investigate GT: Ch33zy account for possible missing Live reward points. I have reviewed the account. Please refer to
[Mod Removed]

Billing Information was updated.

Account set to proper region.

Have on going case with missing live rewards.

Request for updates. Please make a follow up to the email address linked to GT: Ch33zy

Sincerely,

Xbox Chat Support

PodgeK293

Try posting this in the rewards program forums.

Oh the link on the rewards website brought me here so figured this was where it needed to be posted

XBLRewards8

Hello JON MAGANA,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

XBLRewards3

Hi AmazingAGRO. A deposit is scheduled for you for April 12th. Thanks for your patience.

Xbox Live Rewards Points Missing!!!