Xbox live rewards not rewarding?

Discus and support Xbox live rewards not rewarding? in XBoX Rewards & Social to solve the problem; In March 2017, I've been charged for two preorder games that I bought via Xbox live market. Mass Effect Andromeda and South Park : Fractured But Whole.... Discussion in 'XBoX Rewards & Social' started by AngTheRedeemer, May 1, 2017.

  1. Xbox live rewards not rewarding?


    In March 2017, I've been charged for two preorder games that I bought via Xbox live market. Mass Effect Andromeda and South Park : Fractured But Whole. I have been looking regularly on the rewards site to see if I'd get anything, yet nothing. And we're in
    May now.

    Does it happen often?

    :)
     
    AngTheRedeemer, May 1, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    No rewards for all my purchases

    Hello CharlesSchwabb,

    Only Xbox Live Rewards members are eligible for Rewards. Since you are not a Xbox Live Rewards member, you are not eligible for any Rewards.
     
    XBLRewards8, May 1, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Xbox Live Reward Points

    Hello VudooMaster1,

    We see that you are not a Xbox Live Rewards member. Since you are not a Xbox Live Rewards member, it would not be possible to have any Xbox Live Rewards Credits.
     
    XBLRewards8, May 1, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Xbox live rewards not rewarding?

    In order to receive credits for preorders, they have to be eligible for a specific offer on the site at the time. Both of those would have been eligible for the games on demand punchcard running at the time, but you would have needed 1 more eligible purchase
    in order to complete the offer and receive credits.
     
    Smwutches, May 1, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello AngTheRedeemer,

    From our FAQ:

    What content on the Xbox Store is eligible for MyVIP?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles
    (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar items.
    In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.



    Since your purchases were pre-orders, they did not award any MyVIP payback. While they were eligible for Games on Demand, that offer required three eligible pre-orders purchases. Since you only had two, you did not receive Credits from completing that offer.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    A WARNING ABOUT XBOX REWARDS POINTS AFTER YOU CASH THEM IN!

    I thought it was the other way around that xbox rewards was turning into Microsoft rewards.

    Na, what we using here are called "Live" rewards, the other one is called Xbox rewards/Microsoft rewards(what we bout to switch to).
    Actually this is the Xbox Live Rewards program. What it is being switched to is Microsoft Rewards. There is no Live Rewards.
  7. XBLRewards8 Win User

    No rewards for all my purchases

    Hello CharlesSchwabb,

    Only Xbox Live Rewards members are eligible for Rewards. Since you are not a Xbox Live Rewards member, you are not eligible for any Rewards.
  8. DA SHIZZLE IG Win User

    A WARNING ABOUT XBOX REWARDS POINTS AFTER YOU CASH THEM IN!

    I thought it was the other way around that xbox rewards was turning into Microsoft rewards.

    Na, what we using here are called "Live" rewards, the other one is called Xbox rewards/Microsoft rewards(what we bout to switch to).

    Actually this is the Xbox Live Rewards program. What it is being switched to is Microsoft Rewards. There is no Live Rewards.
    lol this crap is all over the place. Xbox live rewards is sometimes referred to as simply "live rewards". I just used live cause It's faster. Stuff is confusing smh. Like right now they just switched the name this section of the forums is filled under from
    "xbox live rewards" to "Microsoft rewards". Even though the banner still says "Xbox live rewards". they jumped the gun.

    Anyway, I was just warning folks about the 3 month expiration date for $$$ when people start using "Microsoft rewards". People(especially younger folks) will still think they have a year to use the $$$.
  9. XBLRewards8 Win User

    Migration to Microsoft Rewards

    Hello imzenumberuno,

    The transition to Microsoft Rewards from Xbox Live Rewards will only affect specific Xbox Live Rewards regions, where they will be transitioned to Microsoft Rewards. As a US member, you already have access to Microsoft Rewards, for example.
  10. XBLRewards8 Win User

    Still have not recievd any of my rewards since you changed the site all i have recieved is the conte

    Hello optimosprime666,

    As communicated on the website and to your email back in October, Xbox Live Rewards was transitioned to Microsoft Rewards in your region. Since you are no longer a Xbox Live Rewards member, you are not eligible for any Xbox Live Rewards offers.
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Xbox live rewards not rewarding?

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