Xbox live rewards gold membership problem

Discus and support Xbox live rewards gold membership problem in XBoX Rewards & Social to solve the problem; My Xbox live rewards account keeps telling me to "go gold to earn 6% back on purchases instead of 3%" even though I am already a gold member and will... Discussion in 'XBoX Rewards & Social' started by Saito-F0364426-1AC4-4D13-9628-DA528D840C6A, Dec 1, 2016.

  1. Saito-F0364426-1AC4-4D13-9628-DA528D840C6A
    Saito-F0364426-1AC4-4D13-9628-DA528D840C6A Guest

    Xbox live rewards gold membership problem


    My Xbox live rewards account keeps telling me to "go gold to earn 6% back on purchases instead of 3%" even though I am already a gold member and will be until December 2017.

    Any idea what is going on?

    :)
     
    Saito-F0364426-1AC4-4D13-9628-DA528D840C6A, Dec 1, 2016
    #1
  2. weaponx_uk2003
    weaponx_uk2003 Guest
    Xbox One Live 12 Months ??

    MS Store US says

    Day One 12-Month Xbox Live Gold Membership - Microsoft Store

    Day One 12-Month Xbox Live Gold Membership

    For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.
     
    weaponx_uk2003, Dec 1, 2016
    #2
  3. xbabycakesx187
    xbabycakesx187 Guest
    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    "My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member."

    I have xbox Live Gold Membership I pay for yearly...but I still don't think my Xbox live Rewards recognizes it???

    Thanks
     
    xbabycakesx187, Dec 1, 2016
    #3
  4. Saito-F0364426-1AC4-4D13-9628-DA528D840C6A
    Saito-F0364426-1AC4-4D13-9628-DA528D840C6A Guest

    Xbox live rewards gold membership problem

    Any update on the status of this?
     
    Saito-F0364426-1AC4-4D13-9628-DA528D840C6A, Dec 2, 2016
    #4
  5. Smwutches
    Smwutches Guest
    You'll need to post in the Xbox Rewards Questions forum in order for support to check your account.
     
    Smwutches, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  7. XBLRewards8 Win User

    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  8. XBLRewards8 Win User

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  9. XBLRewards8 Win User

    Renewed xbox live gold trough a rewards link and no credits

    Hello kelvinmorcill0,

    From the FAQ:

    I was referred by an Xbox Live Rewards Gold member and purchased an Xbox Live Online Gold membership. I'm also an Xbox Live Rewards member. When can I expect to receive my 5,000 Rewards Credits?



    To receive your 5,000 Rewards Credits, you must join Xbox Live Rewards and upgrade your Xbox Live account to Gold Online membership within 14 days of receiving the referral and retain your Gold membership for at least 30 days. If you meet all these requirements,
    Credits may take up to 45 days to be deposited into your Microsoft account.
  10. Drakken Saer Win User

    Will remaining Live Gold Trial days be added to a new gold subscription and can I get Reward points with a trial?

    Hi there Bl4chSh33p,

    As per the Xbox Live Rewards FAQ, trial memberships may not be eligible for Xbox Live Rewards. See here: "Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership,
    we may not be able to recognize you as an Xbox Live Rewards Gold member."

    Purchasing an Xbox Live subscription while on a trial SHOULD add the remaining days of the trial to your subscription. I'm not 100% certain on that though.
Thema:

Xbox live rewards gold membership problem

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