Xbox live Rewards for game purchases not showing

DogFromHell · Nov 3, 2016

Recent rewards for purchasing robot titles are not showing, i bought ttitanfall 2, and own recore since release (i realize recore may not apply since i purchased it on its release), also achievements for both games are not reflected on the my rewards site.

:)

TNP FLUFFY · Nov 3, 2016

Recent purchases not showing in rewards

Hi

I made a few Purchases through the xbox store last month but these are not showing in my xbox live rewards or my microsoft rewards.

Thanks in advance

Steven

pooldarter · Nov 3, 2016

Whats going on?

I've been a rewards member for years since 2013. Why aren't my xbox purchases and live renewals showing up in my account?

XBLRewards8 · Nov 4, 2016

Hello DogFromHell,

Only select games are eligible for the Robo Rewards offer. A full eligibility list can be found on the FAQ page on the Rewards site (Xbox Live Rewards). Since the TitanFall + Battlefield bundle is not
on this list, it is not eligible for this offer. Since your ReCore purchase was made before the offer period, it was not eligible either. However, both purchases were eligible for MyVIP.

XBLRewards8

Hello DogFromHell,

Only select games are eligible for the Robo Rewards offer. A full eligibility list can be found on the FAQ page on the Rewards site (https://rewards.xbox.com/faq/). Since the TitanFall + Battlefield bundle is not
on this list, it is not eligible for this offer. Since your ReCore purchase was made before the offer period, it was not eligible either. However, both purchases were eligible for MyVIP.

Mac03

It looks like it is region locked for the time being. Check and see if the Xbox Live Rewards app is still active in your area.

https://rewards.microsoft.com/explore/xbox-to-ms-rewards-faq

This is from the FAQ

If you live in the United States, Xbox Live Rewards will soon become Microsoft Rewards. You'll still be rewarded for many of the things you love on Xbox, including your digital game, movie, and TV show purchases, and soon you'll also be rewarded for searching
the web with Bing and shopping at retail Microsoft Store locations (where available).

Hopefully they we roll it out in your region soon. - JM

Murphs-A47006C9-2185

Gamerscore is not used for reward points. Reward points are earned through completing promotions on the reward website. With the exception of survey's, nearly all promotions involve purchasing qualifying games/tv shows/movie shows to earn rewards.

DarkStar8699

Xbox LIVE Rewards is a loyalty program that rewards members for renewing their Xbox LIVE Gold subscriptions, playing games, engaging with Xbox LIVE features, making purchases from the Xbox LIVE Marketplace etc... and a gold member does mean a xbox live gold
member.

xbox360italy

Hello ARISTEIA

I logged into the Xbox LIVE Rewards website and my points balance seems wrong. What should I do?

A. First, remember that these are Rewards Points that have been earned through Xbox LIVE Rewards. This total does not include any Microsoft Points that have been purchased under your Xbox LIVE account. Don't worry, you can spend Reward Points just like the
rest of your Microsoft Points.

Secondly, don't forget that Rewards Points are deposited into your Xbox LIVE account twice per month. Check the Rewards Points Pending section of the MyRewards page to make sure you don't have any pending transactions, which will not yet show up in your Total
Rewards Points Awarded. Rewards Points do show in your
Microsoft Billing Points activity area along with points you've purchased or redeemed. You can look for your deposits there as well.

For general program questions check out the Xbox LIVE Rewards forums page.

http://forums.xbox.com/xbox_forums/xbox_rewards_support/f/29.aspx

Xbox live Rewards for game purchases not showing