Xbox Live Rewards does not work!

My rewards have stopped coming! For over a year says I've earns 1200 credits, and I am a daily heavy gamer.

I recieved an email, telling if I spend a certain amount in get a VIP STAR with 4% discounts. Well that's nonsense aswell.

Everytime Xbox Live Rewards has a deal I seem to miss out.

Would like Xbox Live Rewards to email me, but after ring Xbox Live, seems there is is no support?

:)

 

XBox Live Rewards does not work

Hello,

I have been trying to participate in the rewards program for several years.

Since the Xbox 360 I bought in the Onlienstore my games. Since I have the Xbox one (since release) only in the Microsoft store. Also try to registe me ever since rewards. But everytime I got the registration and i must wait 36 hours. Previously, I was then
once again on the Rewardpage and it is what I believe.

My Rewardpage exists now, but everything stands on zero gamescore, games, simply everything even member since years stands on ???

I hope you can help me there and fix the error so that I also see all my purchases there and they are included to the reward points.

SORRY about my English I also used the google translator and i hope you are able to help me.

 

At risk level being lowered

I believe you are confusing the Microsoft Bing Rewards Program and the Xbox Live Rewards Program. The Microsoft Bing Rewards program requires you to have "500 points" per month to maintain level 2. You will have to direct inquiries to their customer service
team as the Xbox Live Rewards Program (here) does not work with that reward program.

 

Hello dragongas76,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you were a zero star member, you did not
get payback Credits on your purchases until November. You can check your current MyVIP level/progress at (Xbox Live Rewards).

Since your purchase was a pre-order, it did not qualify for MyVIP, and by extension, did not qualify for the MyVIP boost offer.