Xbox Live Rewards credits still not posted to my Microsoft Account.

Discus and support Xbox Live Rewards credits still not posted to my Microsoft Account. in XBoX Rewards & Social to solve the problem; I had 50,000 points earned and posted to my Xbox Live Rewards account on 12/06/2016. They still have not been converted to cash and deposited in my... Discussion in 'XBoX Rewards & Social' started by FirmerDiamond65, Dec 20, 2016.

  1. Xbox Live Rewards credits still not posted to my Microsoft Account.


    I had 50,000 points earned and posted to my Xbox Live Rewards account on 12/06/2016. They still have not been converted to cash and deposited in my Microsoft account. The web page says this happens about the 15th and 30th of every month, so it should have
    happened already. There is no button below the MyCredits progress bar (which shows 50,750 credits) to request a deposit. Can you help with this?

    :)
     
    FirmerDiamond65, Dec 20, 2016
    #1
  2. mowerdude
    mowerdude Guest
    Has anyone else got $6.00 free from microsoft on 360?

    I was going to purchase a few games from xbox live on my 360 and I went to add a credit card and saw that for some reason that microsoft put $6.00 into my microsoft account and thought that was just from the rewards program. But I happen to check another account on my xbox 360 that i didn't even use the rewards program with and have just purchase one game with that account and it also has $6.00 in that account also is Microsoft given out $6.00 to us or what is the deal?
     
    mowerdude, Dec 20, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Changing region

    Hello Null Logic Nova,

    It is no longer possible to change the region of your Xbox Live Rewards account, since we have disabled new user registrations for your region. If you choose not to change your region, your deposits will continue to fail, and your Credits will remain in
    your Xbox Live Rewards account. Since these Credits will still be in your account at the time of the transition, these funds will be converted into Microsoft Rewards points:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

    ...


    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalogue. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making
    the transition to Microsoft Rewards.



    Since Xbox Live Rewards is ending, your Xbox Live Rewards account will be closed. However, we will transfer over any MyVIP progress you may have had, which are associated with certain benefits in Microsoft Rewards:

    What will happen to my MyVIP Star Rank in Microsoft Rewards?



    MyVIP Star Ranks are not part of the Microsoft Rewards programme. If you are an Xbox Live Rewards member with a MyVIP Star Rank and you transition to Microsoft Rewards, you will receive special benefits in Microsoft Rewards for a promotional period until
    31 December 2018. Click here to learn more.


    Note that we are referring to opting out of Xbox Live Rewards. If you opt out of Xbox Live Rewards you will immediately close your account and that information will not be transitioned to Microsoft Rewards, and your pending funds
    will be scheduled for a deposit that will occur by the time of the transition to Microsoft Rewards for your region.
     
    XBLRewards8, Dec 20, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Live Rewards credits still not posted to my Microsoft Account.

    Since they became pending on the 6th, they would be scheduled for the deposit on the 29th. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited
    by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

    The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first.
     
    Smwutches, Dec 20, 2016
    #4
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Xbox Live Rewards credits still not posted to my Microsoft Account.