Xbox live rewards credits not showing up

Discus and support Xbox live rewards credits not showing up in XBoX Rewards & Social to solve the problem; on the 30th and 31st, I redeemed a total of 10,000 rewards credits using the VIP vault, but the credits are not showing up on the credits balance.... Discussion in 'XBoX Rewards & Social' started by YOLO8385, May 31, 2018.

  1. YOLO8385
    YOLO8385 Guest

    Xbox live rewards credits not showing up


    on the 30th and 31st, I redeemed a total of 10,000 rewards credits using the VIP vault, but the credits are not showing up on the credits balance. Should it have shown up? Or is it just gonna show up at some other time cause I'm terrible with dates

    :)
     
    YOLO8385, May 31, 2018
    #1
  2. Rewards mission

    I was wondering why the rewards credits are not showing up in my account for the rewards mission. I spent $60 before tax like the mission explains. The credits are not showing as pending. I feel that any purchase should get rewards points.
     
    DLemma-1011B4D9-9359-4849-8E96-0B34186007ED, May 31, 2018
    #2
  3. buy gold with my referral and receive 5,000 XBL reward credits

    If you are thinking about buying gold then do it with my referral as you can get 5,000 XBL reward credits. What do I get? I get 1,000 credits if you buy gold when I refer you.

    Xbox Live Reward credits can be deposited into your local currency after you get 1,000. You also get exclusive offers sometimes and can get thing cheaper. There are also offers that will earn you credits like pre-ordering games. more info is here: Xbox Live Rewards

    Just to make clear as I know some people get confused this is a referral to buy gold. Not to sign up to xbox live rewards.

    Xbox Live rewards is free to sign up to by the way!

    If you want to get some credits for XBL Rewards then comment your Xbox Gamertag and I will reply back when the referral is sent!
     
    TheBlazingJames, May 31, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Xbox live rewards credits not showing up

    It takes about 96 hours for the credits to show as pending after you redeem them. So it wouldn't have been enough time to see them.
     
    Smwutches, May 31, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hey YOLO8385,

    We can confirm Smwutches statement. This 96 hour processing period is mentioned on the FAQ entry for Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Farscape247 Win User

    Rewards

    the reward credits will show on your xbox live rewards section in a few days, that is if you have signed up the the rewards program, they normally convert and deposit into your live account twice per month, but to get a deposit you need to have at least
    5000 reward points.
  7. XBLRewards8 Win User

    Xbox live rewards credits not showing up

    Hey YOLO8385,

    We can confirm Smwutches statement. This 96 hour processing period is mentioned on the FAQ entry for Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  8. Smwutches Win User

    Xbox live rewards credits not showing up

    It takes about 96 hours for the credits to show as pending after you redeem them. So it wouldn't have been enough time to see them.
  9. XBLRewards8 Win User

    reward credits not showing up

  10. XBLRewards8 Win User

    Rewards credits not showing up

    Hello Sgt J I M M I E,

    It takes us up to 96 hours to process new purchase information. Since your purchase was made recently, it is too early to see that purchase being processed and Rewarded.
Thema:

Xbox live rewards credits not showing up

Loading...
  1. Xbox live rewards credits not showing up - Similar Threads - live rewards credits

  2. Xbox rewards app, says to update console location. I live in UK and system is set for UK

    in XBoX on Windows
    Xbox rewards app, says to update console location. I live in UK and system is set for UK: Everytime I try to use xbox rewards app, it says to update consoles location. I live in UK and system is set to UK. I've lost a 50 week streak due to this fault, been like this for 5 days now...
  3. 1 year Xbox Live Gold Membership Reward Gone?

    in XBoX Sales and Promo
    1 year Xbox Live Gold Membership Reward Gone?: Every year I have saved my points to get the 1 year Xbox Live Gold Membership. I always have that set as my goal and I was just looking and noticing that it's not there. Did they take this away?...
  4. One year live gold reward via points?

    in XBoX Sales and Promo
    One year live gold reward via points?: What happened to the one year live gold reward in points? It was there earlier this year and I was working toward this year and not it is not. 7ecc7ff6-b98d-4449-9fb6-d9b8844a2e2f
  5. Xbox Live Gold Reward

    in XBoX Sales and Promo
    Xbox Live Gold Reward: If I have xbox live on a yearly subscription and I redeem it with my points does it simply add on to the time I had? 7d6cb74a-50b3-4c07-9c51-2b940cd33d6e
  6. One Year Xbox Live Gold Membership by redeeming Microsoft Reward Points

    in XBoX Sales and Promo
    One Year Xbox Live Gold Membership by redeeming Microsoft Reward Points: My goal was set to redeem my Microsoft Reward points for a One-year Xbox Live Gold Membership, and it disappeared sometime in the last few days. How can we get this back as an option?? This has...
  7. I used my Bing points for 12 months live Xbox subscription reward but cannot redeem code I...

    in XBoX on Consoles
    I used my Bing points for 12 months live Xbox subscription reward but cannot redeem code I...: As the title says. I get a text saying "Hold off extending this right now" on the screen. Then it says something that I'm at my limit and it could take two to five years? So what does that mean? I...
  8. We have Xbox Live Gold Membership, but 0 reward credit

    in XBoX Rewards & Social
    We have Xbox Live Gold Membership, but 0 reward credit: Hi, We have had the Gold Membership since Jan 2015 and in that time have purchased some games and dlc's through the Xbox. Why do we have 0 credit? My 10 year old son plays the most on Xbox, and...
  9. Didnt receive credit from Xbox live Reward Program

    in XBoX Rewards & Social
    Didnt receive credit from Xbox live Reward Program: I preordered 3 games to earn 15,000 points through xbox rewards Gears of war 4, Tom clancy wildlands , and Gears of war 4 never received also 10,000 as a bonus for preordering gears of war 4 this...
  10. Buy Gold and Get $5 live credit reward not received

    in XBoX Sales and Promo
    Buy Gold and Get $5 live credit reward not received: Hi, I purchased an xbox live 12 month card online and took a picture of the online invoice and sent it in as requested. I never received my promotion value. The purchase was within the timeframe...