Xbox Live Rewards Credits not deposited

I have 17,398 credits waiting to be deposited into my Xbox account since LAST MONTH. They were SUPPOSED to be deposited on May 31st but never were. I keep seeing the post "The next deposit date is June 14th" but I have yet to see any explanation as to why
myself and plenty of others were not given our money on the day that we were supposed to have it.

:)

 

buy gold with my referral and receive 5,000 XBL reward credits

If you are thinking about buying gold then do it with my referral as you can get 5,000 XBL reward credits. What do I get? I get 1,000 credits if you buy gold when I refer you.

Xbox Live Reward credits can be deposited into your local currency after you get 1,000. You also get exclusive offers sometimes and can get thing cheaper. There are also offers that will earn you credits like pre-ordering games. more info is here: Xbox Live Rewards

Just to make clear as I know some people get confused this is a referral to buy gold. Not to sign up to xbox live rewards.

Xbox Live rewards is free to sign up to by the way!

If you want to get some credits for XBL Rewards then comment your Xbox Gamertag and I will reply back when the referral is sent!

 

not getting rewards points deposited

not getting my xbox live rewards credits deposited into my account on my xbox 360 account

 

Credits are deposited based on when you earn them. If you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

So if you earned the credits after May 15, they would not have been scheduled for the deposit on the 31, but for the mid-June deposit.

 

How would that make any sense if they said the deposit dates are the 15th and 30th of every month? Which means if I earned them after the 15th I should have gotten them on the 31st.

 

It's just how it has always worked. Credits have to remain pending through 1 deposit cycle so they are deposited by the following 15th or 30th of the month, not the next.

 

Hello,

From the previously available FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page.