Xbox Live Rewards Credits Not Being Credited To My Account

Discus and support Xbox Live Rewards Credits Not Being Credited To My Account in XBoX Rewards & Social to solve the problem; Hello support team. I would like to say that I love the rewards program, however I did make some purchases earlier this month which did increase my VIP... Discussion in 'XBoX Rewards & Social' started by Balthasar187, May 17, 2017.

  1. Balthasar187
    Balthasar187 Guest

    Xbox Live Rewards Credits Not Being Credited To My Account


    Hello support team. I would like to say that I love the rewards program, however I did make some purchases earlier this month which did increase my VIP percentage towards reaching VIP 3. I am so close! Yet after seeing this increase in my percentage to reach
    the next level of VIP status, I did notice that my rewards credits total were not applied to my account for some reason. I was hoping that you could please investigate this issue for me to ensure I do receive my appropriate credits please.

    :)
     
    Balthasar187, May 17, 2017
    #1
  2. Didn't receive my credits on the 15th, also can't log into my account

    I haven't received my credits for my purchases in May credited to my xbox account

    xbox rewards

    You have 8,177 Credits

    My remaining gems has not been credited in points. I believe I had 53.

    And it no longer allows me to log in to xbox rewards to view my reward info..

    Can you tell me the status of my 8177 credit reward points.
     
    Black Adder IV, May 17, 2017
    #2
  3. ch33zy
    ch33zy Guest
    Xbox Live Credits still not being credited

    I asked you in December about My Xbox Live rewards not being credited, You said on the 4th of January that there was a problem on my account.. But I have checked and my account is all up to date and as of yet have still not received any Xbox Credit.. Despite
    you keep emailing me telling me you tried to credit my account.. But everything is correct.
     
    ch33zy, May 17, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Live Rewards Credits Not Being Credited To My Account

    VIP rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too early to see credits pending for purchases made this month.
     
    Smwutches, May 17, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Balthasar187,

    From our FAQ:





    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. Also, MyVIP payback from last month was delayed due to a issue affecting some of our members, so those Credits have not yet been placed as pending yet either.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Xbox Live Rewards Credits Not Being Credited To My Account

    Hello Balthasar187,

    From our FAQ:





    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. Also, MyVIP payback from last month was delayed due to a issue affecting some of our members, so those Credits have not yet been placed as pending yet either.
  7. Smwutches Win User

    Xbox Live Rewards Credits Not Being Credited To My Account

    VIP rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too early to see credits pending for purchases made this month.
  8. XBLRewards8 Win User

    Join gold member reward

    Hello MindFlayer1983,

    From the FAQ:

    I was referred by an Xbox Live Rewards Gold member and purchased an Xbox Live Online Gold membership. I'm also an Xbox Live Rewards member. When can I expect to receive my 5,000 Rewards Credits?



    To receive your 5,000 Rewards Credits, you must join Xbox Live Rewards and upgrade your Xbox Live account to Gold Online membership within 14 days of receiving the referral and retain your Gold membership for at least 30 days. If you meet all these requirements,
    Credits may take up to 45 days to be deposited into your Microsoft account.


    We see that you were referred August 2nd, and that the Credits for that referral have been pending since September. You can see these pending Credits on your MyRewards page.
  9. XBLRewards8 Win User

    Xbox live rewards not deposisting.

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in.

    From the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?



    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
    Microsoft account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.



    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.

  10. HomegrownSilky Win User

    First Purchase - No points awarded

    What you are referring to is a part of the Xbox Live Rewards program. Those are rewards credits not MS points.

    What are Rewards Credits and how can I use them?

    A. Rewards Credits are a way of keeping track of the cash you earn through Xbox Live Rewards. Once you accumulate 5,000 Credits or more, we will automatically convert them into to your country's local currency and deposit your cash into your Microsoft account.
    Then, you can head over to the Xbox stores to purchase your favorite games, Movies, Avatar props and much more!

    What is the monetary value of Rewards Credits?

    A. 5,000 Rewards Credits are equal to $5 USD.

    For further questions visit the Xbox Live Rewards site.

    http://rewards.xbox.com/
Thema:

Xbox Live Rewards Credits Not Being Credited To My Account

Loading...
  1. Xbox Live Rewards Credits Not Being Credited To My Account - Similar Threads - Live Rewards Credits

  2. Xbox rewards app, says to update console location. I live in UK and system is set for UK

    in XBoX on Windows
    Xbox rewards app, says to update console location. I live in UK and system is set for UK: Everytime I try to use xbox rewards app, it says to update consoles location. I live in UK and system is set to UK. I've lost a 50 week streak due to this fault, been like this for 5 days now...
  3. 1 year Xbox Live Gold Membership Reward Gone?

    in XBoX Sales and Promo
    1 year Xbox Live Gold Membership Reward Gone?: Every year I have saved my points to get the 1 year Xbox Live Gold Membership. I always have that set as my goal and I was just looking and noticing that it's not there. Did they take this away?...
  4. One year live gold reward via points?

    in XBoX Sales and Promo
    One year live gold reward via points?: What happened to the one year live gold reward in points? It was there earlier this year and I was working toward this year and not it is not. 7ecc7ff6-b98d-4449-9fb6-d9b8844a2e2f
  5. Xbox Live Gold Reward

    in XBoX Sales and Promo
    Xbox Live Gold Reward: If I have xbox live on a yearly subscription and I redeem it with my points does it simply add on to the time I had? 7d6cb74a-50b3-4c07-9c51-2b940cd33d6e
  6. One Year Xbox Live Gold Membership by redeeming Microsoft Reward Points

    in XBoX Sales and Promo
    One Year Xbox Live Gold Membership by redeeming Microsoft Reward Points: My goal was set to redeem my Microsoft Reward points for a One-year Xbox Live Gold Membership, and it disappeared sometime in the last few days. How can we get this back as an option?? This has...
  7. I used my Bing points for 12 months live Xbox subscription reward but cannot redeem code I...

    in XBoX on Consoles
    I used my Bing points for 12 months live Xbox subscription reward but cannot redeem code I...: As the title says. I get a text saying "Hold off extending this right now" on the screen. Then it says something that I'm at my limit and it could take two to five years? So what does that mean? I...
  8. We have Xbox Live Gold Membership, but 0 reward credit

    in XBoX Rewards & Social
    We have Xbox Live Gold Membership, but 0 reward credit: Hi, We have had the Gold Membership since Jan 2015 and in that time have purchased some games and dlc's through the Xbox. Why do we have 0 credit? My 10 year old son plays the most on Xbox, and...
  9. Didnt receive credit from Xbox live Reward Program

    in XBoX Rewards & Social
    Didnt receive credit from Xbox live Reward Program: I preordered 3 games to earn 15,000 points through xbox rewards Gears of war 4, Tom clancy wildlands , and Gears of war 4 never received also 10,000 as a bonus for preordering gears of war 4 this...
  10. Buy Gold and Get $5 live credit reward not received

    in XBoX Sales and Promo
    Buy Gold and Get $5 live credit reward not received: Hi, I purchased an xbox live 12 month card online and took a picture of the online invoice and sent it in as requested. I never received my promotion value. The purchase was within the timeframe...