Xbox Live Rewards credits not being added to my account

Discus and support Xbox Live Rewards credits not being added to my account in XBoX Rewards & Social to solve the problem; So recently I've notice some of my transactions are not showing up on my XBL rewards account which didn't make since. The transactions where going... Discussion in 'XBoX Rewards & Social' started by ECLIPSEAK JR, Feb 17, 2017.

  1. ECLIPSEAK JR
    ECLIPSEAK JR Guest

    Xbox Live Rewards credits not being added to my account


    So recently I've notice some of my transactions are not showing up on my XBL rewards account which didn't make since. The transactions where going through and they're showing up on my Microsoft rewards transactions but not my Xbox. I was wondering is there
    a problem or is this the way it is?

    :)
     
    ECLIPSEAK JR, Feb 17, 2017
    #1
  2. serpentson
    serpentson Guest
    Rewards credits not redeeming

    My xbox live rewards credits are not being added to my account. According to the rewards page my region is set to singapore but this is not the case. Is there a way to fix this?
     
    serpentson, Feb 17, 2017
    #2
  3. Missing XBox Rewards to Microsoft Rewards

    I can see the credits have been added to my XBox Live Rewards account not the Microsoft Rewards account. I assume these will be moved over on switch day?
     
    MightyMackem61, Feb 17, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox Live Rewards credits not being added to my account

    Hello ECLIPSEAK JR,

    The Xbox Live Rewards program and Microsoft Rewards program are two separate programs with no overlap. If you are having an issue with your Microsoft Rewards account, you will have to ask them for support. If you are asking about your Rewards Credits not
    depositing, we only perform an automatic deposit at 5000 or more pending Credits. Since you are beneath this amount, you have not been scheduled for a deposit. At 1000 or more pending Credits you can request a deposit on the next available deposit date. You
    can do this from your MyRewards page.
     
    XBLRewards8, Feb 20, 2017
    #4
  5. MightyMackem61 Win User

    Missing XBox Rewards to Microsoft Rewards

    I can see the credits have been added to my XBox Live Rewards account not the Microsoft Rewards account. I assume these will be moved over on switch day?
  6. XBLRewards8 Win User

    Xbox Live Rewards credits not being added to my account

    Hello ECLIPSEAK JR,

    The Xbox Live Rewards program and Microsoft Rewards program are two separate programs with no overlap. If you are having an issue with your Microsoft Rewards account, you will have to ask them for support. If you are asking about your Rewards Credits not
    depositing, we only perform an automatic deposit at 5000 or more pending Credits. Since you are beneath this amount, you have not been scheduled for a deposit. At 1000 or more pending Credits you can request a deposit on the next available deposit date. You
    can do this from your MyRewards page.
  7. Smwutches Win User

    XBox Live Rewards Not showing.

    my reward points for monthy subsriptions are not being added to my xbox live rewards amount since 2014 when i last used my xbox 360 . i have a xbox one now and been getting live gold subs for the last 6 months so microsoft need to sort this out username
    xbox live account coolkev273
    As of July 1, 2014, there are no offers to receive credits for renewing gold.
  8. XBLRewards8 Win User

    Points credit expired

    Hello HALO CLONE 1,

    We do not see any Rewards Credits ever being added to your account. This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team
    via the Microsoft Rewards website.
  9. MSQ Ganner Win User

    did not get trip play points for april

    The triple play reward will be added to your Live Reward pending points (in the reward section) sometimes early May and will be credited to your Xbox Live account within a period of 45 business days afterwards.
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Xbox Live Rewards credits not being added to my account

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