Xbox live rewards credit won't deposit $Account Needs updating?$

Discus and support Xbox live rewards credit won't deposit $Account Needs updating?$ in XBoX Rewards & Social to solve the problem; I have about 28 dollar in credit on my rewards, account that won't deposit due to my account needing updating. However everything on my account looks... Discussion in 'XBoX Rewards & Social' started by Doom879, Nov 2, 2016.

  1. Doom879
    Doom879 Guest

    Xbox live rewards credit won't deposit $Account Needs updating?$


    I have about 28 dollar in credit on my rewards, account that won't deposit due to my account needing updating. However everything on my account looks fine and it doesn't say specifically what I need to do. Any help would be appreciated!

    Also I have heard that credit can be force deposited by an admin, I would like to buy battlefield 1 so if that could be done it would at least solve my problem temporarily.

    :)
     
    Doom879, Nov 2, 2016
    #1
  2. ll AKIUS ll
    ll AKIUS ll Guest
    Your account needs an update to make a deposit. help please

    Your account needs an update to make a deposit. i have 10.000 xbox live rewards credits and I can not deposit HELP PLEASE

     
    ll AKIUS ll, Nov 2, 2016
    #2
  3. My billing info is correct but Xbox live reward is saying it's needs to be made sure it's correct

    Xbox live reward is saying it can't deposit my credit in my account cause my billing info needs to be correct but it is
     
    CourtlyBoar7113, Nov 2, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox live rewards credit won't deposit $Account Needs updating?$

    Hello Doom 879,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
    to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience. Unfortunately, we are no longer able to force Credit deposits at this current time.
     
    XBLRewards8, Nov 3, 2016
    #4
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Xbox live rewards credit won't deposit $Account Needs updating?$