Xbox live rewards credit won't deposit $Account Needs updating?$

Discus and support Xbox live rewards credit won't deposit $Account Needs updating?$ in XBoX Rewards & Social to solve the problem; I have about 28 dollar in credit on my rewards, account that won't deposit due to my account needing updating. However everything on my account looks... Discussion in 'XBoX Rewards & Social' started by Doom879, Nov 2, 2016.

  1. Doom879
    Doom879 Guest

    Xbox live rewards credit won't deposit $Account Needs updating?$


    I have about 28 dollar in credit on my rewards, account that won't deposit due to my account needing updating. However everything on my account looks fine and it doesn't say specifically what I need to do. Any help would be appreciated!

    Also I have heard that credit can be force deposited by an admin, I would like to buy battlefield 1 so if that could be done it would at least solve my problem temporarily.

    :)
     
    Doom879, Nov 2, 2016
    #1
  2. ll AKIUS ll
    ll AKIUS ll Guest
    Your account needs an update to make a deposit. help please

    Your account needs an update to make a deposit. i have 10.000 xbox live rewards credits and I can not deposit HELP PLEASE

     
    ll AKIUS ll, Nov 2, 2016
    #2
  3. My billing info is correct but Xbox live reward is saying it's needs to be made sure it's correct

    Xbox live reward is saying it can't deposit my credit in my account cause my billing info needs to be correct but it is
     
    CourtlyBoar7113, Nov 2, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox live rewards credit won't deposit $Account Needs updating?$

    Hello Doom 879,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
    to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience. Unfortunately, we are no longer able to force Credit deposits at this current time.
     
    XBLRewards8, Nov 3, 2016
    #4
  5. Farscape247 Win User

    Rewards

    the reward credits will show on your xbox live rewards section in a few days, that is if you have signed up the the rewards program, they normally convert and deposit into your live account twice per month, but to get a deposit you need to have at least
    5000 reward points.
  6. Prophet0 Win User

    I want to convert my Microsoft Rewards points to Xbox points.

    Hi there,

    Your account points, are they Xbox Rewards credits (rewards.xbox.com), or are the Microsoft Rewards (formerly called Bing Rewards) points?

    For Xbox Rewards credits have you requested a deposit already on rewards.xbox.com? Keep in mind deposits are done by the 15th and 30th of the month. If you requested a deposit, did it give you a specific date?

    If they are Microsoft Reward points (Bing rewards) Microsoft.com/rewards, you have to redeem them for one of the options though that site.

    They are two separate programs with two different redemption options. Microsoft Rewards won't show on Xbox Rewards same as Xbox Rewards credits won't show in your Microsoft Rewards page.
  7. Mistress Sara Win User

    I want to convert my Microsoft Rewards points to Xbox points.

    Hi there,

    Your account points, are they Xbox Rewards credits (rewards.xbox.com), or are the Microsoft Rewards (formerly called Bing Rewards) points?

    For Xbox Rewards credits have you requested a deposit already on rewards.xbox.com? Keep in mind deposits are done by the 15th and 30th of the month. If you requested a deposit, did it give you a specific date?

    If they are Microsoft Reward points (Bing rewards) Microsoft.com/rewards, you have to redeem them for one of the options though that site.

    They are two separate programs with two different redemption options. Microsoft Rewards won't show on Xbox Rewards same as Xbox Rewards credits won't show in your Microsoft Rewards page.
  8. XBLRewards8 Win User

    Xbox live rewards credit won't deposit $Account Needs updating?$

    Hello Doom 879,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
    to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience. Unfortunately, we are no longer able to force Credit deposits at this current time.
  9. XBLRewards8 Win User

    Request for Deposit has not posted

    Hello DopeMelXL,

    Since we only deposit around the middle and end of the month, since you requested your deposit on the first this month, it will be a part of the mid-month deposit. Regarding the last deposit, from the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?



    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
    Microsoft account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.



    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.

Thema:

Xbox live rewards credit won't deposit $Account Needs updating?$

Loading...
  1. Xbox live rewards credit won't deposit $Account Needs updating?$ - Similar Threads - live rewards credit

  2. Xbox rewards app, says to update console location. I live in UK and system is set for UK

    in XBoX on Windows
    Xbox rewards app, says to update console location. I live in UK and system is set for UK: Everytime I try to use xbox rewards app, it says to update consoles location. I live in UK and system is set to UK. I've lost a 50 week streak due to this fault, been like this for 5 days now...
  3. 1 year Xbox Live Gold Membership Reward Gone?

    in XBoX Sales and Promo
    1 year Xbox Live Gold Membership Reward Gone?: Every year I have saved my points to get the 1 year Xbox Live Gold Membership. I always have that set as my goal and I was just looking and noticing that it's not there. Did they take this away?...
  4. One year live gold reward via points?

    in XBoX Sales and Promo
    One year live gold reward via points?: What happened to the one year live gold reward in points? It was there earlier this year and I was working toward this year and not it is not. 7ecc7ff6-b98d-4449-9fb6-d9b8844a2e2f
  5. Xbox Live Gold Reward

    in XBoX Sales and Promo
    Xbox Live Gold Reward: If I have xbox live on a yearly subscription and I redeem it with my points does it simply add on to the time I had? 7d6cb74a-50b3-4c07-9c51-2b940cd33d6e
  6. One Year Xbox Live Gold Membership by redeeming Microsoft Reward Points

    in XBoX Sales and Promo
    One Year Xbox Live Gold Membership by redeeming Microsoft Reward Points: My goal was set to redeem my Microsoft Reward points for a One-year Xbox Live Gold Membership, and it disappeared sometime in the last few days. How can we get this back as an option?? This has...
  7. I used my Bing points for 12 months live Xbox subscription reward but cannot redeem code I...

    in XBoX on Consoles
    I used my Bing points for 12 months live Xbox subscription reward but cannot redeem code I...: As the title says. I get a text saying "Hold off extending this right now" on the screen. Then it says something that I'm at my limit and it could take two to five years? So what does that mean? I...
  8. We have Xbox Live Gold Membership, but 0 reward credit

    in XBoX Rewards & Social
    We have Xbox Live Gold Membership, but 0 reward credit: Hi, We have had the Gold Membership since Jan 2015 and in that time have purchased some games and dlc's through the Xbox. Why do we have 0 credit? My 10 year old son plays the most on Xbox, and...
  9. Didnt receive credit from Xbox live Reward Program

    in XBoX Rewards & Social
    Didnt receive credit from Xbox live Reward Program: I preordered 3 games to earn 15,000 points through xbox rewards Gears of war 4, Tom clancy wildlands , and Gears of war 4 never received also 10,000 as a bonus for preordering gears of war 4 this...
  10. Buy Gold and Get $5 live credit reward not received

    in XBoX Sales and Promo
    Buy Gold and Get $5 live credit reward not received: Hi, I purchased an xbox live 12 month card online and took a picture of the online invoice and sent it in as requested. I never received my promotion value. The purchase was within the timeframe...