Xbox live rewards credit claim issue

Danny Mac One · Mar 21, 2017

I have 10,250 rewards to collect and for some reason there is no claim button so I am unable to cash in my rewards, can anyone assist me.

Thank you

:)

DraughtSea42 · Mar 21, 2017

Problem with xbox live rewards and microsoft rewards

hi, i have a problem with xbox live rewards, so, i have 10250 xbox credits rewards and they were deposited on may 29, i have to wait the deposite of this 10000 xbox credits on my microsoft account on june 15th or maybe i have to cancel the transition to
microsoft rewards for claim this credits and wait the deposite on my account? thanks

TheBlazingJames · Mar 21, 2017

buy gold with my referral and receive 5,000 XBL reward credits

If you are thinking about buying gold then do it with my referral as you can get 5,000 XBL reward credits. What do I get? I get 1,000 credits if you buy gold when I refer you.

Xbox Live Reward credits can be deposited into your local currency after you get 1,000. You also get exclusive offers sometimes and can get thing cheaper. There are also offers that will earn you credits like pre-ordering games. more info is here: Xbox Live Rewards

Just to make clear as I know some people get confused this is a referral to buy gold. Not to sign up to xbox live rewards.

Xbox Live rewards is free to sign up to by the way!

If you want to get some credits for XBL Rewards then comment your Xbox Gamertag and I will reply back when the referral is sent!

Smwutches · Mar 22, 2017

The request deposit button is only available when you have at least 1,000 credits pending ,but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Since you already have 5,000 pending, they are already
scheduled for a deposit so there is no longer a need for you to request one. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. If you get to 5,000 between the 1st and 15th, they are deposited by the 30th.
If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

Smwutches

The request deposit button is only available when you have at least 1,000 credits pending ,but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Since you already have 5,000 pending, they are already
scheduled for a deposit so there is no longer a need for you to request one. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. If you get to 5,000 between the 1st and 15th, they are deposited by the 30th.
If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

XBLRewards8

Hello,

From the previously available FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in.

From the transition FAQ:

What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
Microsoft account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
transition to Microsoft Rewards.

XBLRewards8

Hello Sal Eedy,

It sounds like you are confused about our currencies. Xbox Live Rewards Credits are not the same as MyVIP Gems. Gems are a type of currency that can be used to claim items from the MyVIP Vault at (https://rewards.xbox.com/en-US/myvip/vault/).
Rewards Credits are the Credits that are deposited into your account as currency.

XBLRewards8

Hello immolator666,

Apologies for the inconvenience. Due to a large amount of users claiming prizes at the same time, you may have seen an error message as a result. Our web tam is currently working on resolving this issue. We hope to have this issue resolved shortly. As you
mention, we will be performing one final deposit before the transition to Microsoft Rewards, where any pending Xbox Live Rewards Credits will be deposited as currency:

What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

If you have any pending Rewards Credits in your Xbox Live Rewards account on 31 May 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your
Microsoft account by the end of June. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

XBLRewards8

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Furthermore, Xbox Live and Microsoft Rewards are two completely separate programs, so Xbox Live Reward activity will not show up on Microsoft Rewards and vice versa.

Xbox live rewards credit claim issue