Xbox Live Rewards amount not correct

UnlinkedAgate · Jun 21, 2017

I Looked at my xbox live rewards page and it shows I only have 20 points, but clicking on my profile picture it shows I have 4,545 points. PLEASE HELP

:)

XBLRewards3 · Jun 21, 2017

Didn't receive Microsoft Reward Points

Hi OwwMyNucknFuttz. Smwutches is correct. Since this is not an Xbox Live Rewards promotion, you'll need to reach out to Microsoft Rewards.

XBLRewards8 · Jun 21, 2017

Xbox rewards account didn't deposit the correct amount

Hello Wingzero5555,

From our FAQ:

What type of Rewards can I earn?

In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
based on your qualifying purchases from the previous month.

Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

Therefore, your purchases that went towards Retro Rewards and Rebel Rewards last month did not also award MyVIP payback.

Smwutches · Jun 21, 2017

Those are Microsoft Rewards points, not Xbox Rewards credits. For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

Smwutches

Those are Microsoft Rewards points, not Xbox Rewards credits. For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

XBLRewards8

Hello Wingzero5555,

From our FAQ:

What type of Rewards can I earn?

In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
based on your qualifying purchases from the previous month.

Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

Therefore, your purchases that went towards Retro Rewards and Rebel Rewards last month did not also award MyVIP payback.

Mister Beep

Hey there!

You may have received that message in error. To see the correct amount that should have been applied to your account, please check
Microsoft Commerce for a Xbox Live Rewards deposit from the week of 11/17/2016.

Hope that helps!

Mister Beep

Thanks for posting! You may have received the NHL message in error. To see the correct credit amount that has been applied
to your account, please look for an Xbox Live Rewards deposit on Microsoft Commerce on the week of 11/17/2016. For further information, please keep
an eye on your Xbox Live messages.

Mister Beep

Thanks for posting! You may have received the NHL message in error. To see the correct credit amount that has been applied to your account, please look for an Xbox Live Rewards deposit on
Microsoft Commerce on the week of 11/17/2016. For further information, please keep an eye on your Xbox Live message inbox.

Xbox Live Rewards amount not correct