Xbox Live Rewards Account

KnightWolfe610 · Oct 19, 2017

I have been an Xbox Live rewards member for years now, and have made several purchases from Xbox Live in the last few years, yet my rewards account has no actual points deposited in it since 2016. Aren't we supposed to get points for purchases from the
store? I've purchased both the deluxe edition of Destiny 2, and For Honor this year alone from the store and no points are reflected. There are several other smaller purchases interspersed throughout as well. Please explain to me what is going on with that.
Thank you!

:)

mowerdude · Oct 19, 2017

Has anyone else got $6.00 free from microsoft on 360?

I was going to purchase a few games from xbox live on my 360 and I went to add a credit card and saw that for some reason that microsoft put $6.00 into my microsoft account and thought that was just from the rewards program. But I happen to check another account on my xbox 360 that i didn't even use the rewards program with and have just purchase one game with that account and it also has $6.00 in that account also is Microsoft given out $6.00 to us or what is the deal?

cross44 · Oct 19, 2017

Pre-Order Digital Versions?

Can't order disc and ask for digital later. Sony doesn't even do that.

If you preorder a disc you are getting a disc. You can sign up for xbox live rewards through xbox.com with your xbox live profile (you can create one before owning an xbox, and not have gold or anything either) and then setup your rewards profile.

When you preorder digital games that offer 10$ credit to your account for preordering, just have to use the same email you used with your rewards account.

Sounds complicated but it's not. You can get your games and get some rewards for the preorder, including the credit for more digital games / dlc.

Smwutches · Oct 19, 2017

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

XBLRewards3 · Nov 3, 2018

Hi KnightWolfe610. You currently do not have a MyVIP Star rank, therefore do not earn payback on qualifying purchases. Once you unlock a Star rank, you'll be able to earn payback on eligible content. To learn more about our MyVIP program, visit the
FAQ. Your purchases are going towards MyVIP progress and you are currently at 28% to unlocking the first level. Do note that pre-orders do not apply.

XBLRewards8

Hello Razmigg,

Microsoft Rewards and Xbox Live Rewards are separate programs, and Xbox Live Rewards deposits directly to your commerce account, as Smwutches says.

EggsBoxJuan

How do I sign up for Xbox LIVE Rewards?

A. Follow these steps to sign up for Xbox LIVE Rewards:

Go to Xbox.com to connect your Xbox 360 to Xbox LIVE.

Come back to the Xbox LIVE Rewards website and enrol into Xbox LIVE Rewards by clicking the "Join Xbox LIVE Rewards" button. You will need a Windows Live account to participate. Please use the Windows Live ID associated with your Xbox LIVE gamertag. If you
do not already have a Windows Live account, you can create one for free.

It will take up to 36 hours to confirm your eligibility. Once your account is set up, we'll send you an email letting you know you can get started.

Mister Mascot

Hey there, was this apart of Xbox Live Rewards by chance? If so, you'll actually want to reach out on the Rewards Forums for help with missing points on your account. Xbox Live Rewards Forums

XBLRewards8

Hello r3Kayn,

Your deposit was prevented due to a mismatch between your British Rewards Account region and your Slovakian Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency.

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. Note that Slovakia is not a Xbox Live Rewards eligible country, either.

XBLRewards8

Hello Null Logic Nova,

It is no longer possible to change the region of your Xbox Live Rewards account, since we have disabled new user registrations for your region. If you choose not to change your region, your deposits will continue to fail, and your Credits will remain in
your Xbox Live Rewards account. Since these Credits will still be in your account at the time of the transition, these funds will be converted into Microsoft Rewards points:

What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

...

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalogue. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making
the transition to Microsoft Rewards.

Since Xbox Live Rewards is ending, your Xbox Live Rewards account will be closed. However, we will transfer over any MyVIP progress you may have had, which are associated with certain benefits in Microsoft Rewards:

What will happen to my MyVIP Star Rank in Microsoft Rewards?

MyVIP Star Ranks are not part of the Microsoft Rewards programme. If you are an Xbox Live Rewards member with a MyVIP Star Rank and you transition to Microsoft Rewards, you will receive special benefits in Microsoft Rewards for a promotional period until
31 December 2018. Click here to learn more.

Note that we are referring to opting out of Xbox Live Rewards. If you opt out of Xbox Live Rewards you will immediately close your account and that information will not be transitioned to Microsoft Rewards, and your pending funds
will be scheduled for a deposit that will occur by the time of the transition to Microsoft Rewards for your region.

Xbox Live Rewards Account