Xbox Live Rewards account informations need update but is fully updated already

Hi

It's been months now since I haven't received my rewards due to a not updated account. After checking several times my informations are correct. So what is happening? I already post on the forum few month ago and I've been told that the problem was being
fixed but I still got nothing....

:)

 

Xbox Live Rewards account informations need update but is fully updated already

Hello PauL 0akenfold,

Unfortunately, we have still not received a fix for this issue. Since a database outside of our program is incorrectly reporting your billable account information, we cannot complete a deposit as we require that information to know where to place your funds.
While the team working on this issue has been giving us promising updates on this issue, they have not yet provided us with a estimated date of resolution. Again, we apologize for the inconvenience that this issue is causing.

 

Xbox Live Rewards account informations need update but is fully updated already

Hi

It's been months now since I haven't received my rewards due to a not updated account. After checking several times my informations are correct. So what is happening? I already post on the forum few month ago and I've been told that the problem was being
fixed but I still got nothing....

 

Hello PauL 0akenfold,

We responded to your post at (Xbox Live Rewards account informations need update but is fully updated already).