Xbox live rewards 5th anniversary Gimme5 promotion problem

HI I just got an email from xbox live rewards for the reward I choosed from the promotion they had,which was called xbox live rewards 5th anniversary Gimme5 but the problem is that I choosed a game but instead I got a code for my avatar which was a costume
any help will be appreciated thanks

:)

 

Gimme5 redeemed, not showing up in account

Hey Anastasis17!

Gimme5 was an Xbox Live Rewards Program promotion that we're unfortunately unable to assist with. To get assistance from the proper folks, head on over to the
Xbox Live Rewards Support forum. Thanks!

 

Grab Bag promotion

There is a tweet from ~20 minutes ago online that says "#Gimme5 Anniversary Rewards are on their way soon! We're just tying the last ribbons on your gifts. Get ready to party!"

 

The email was sent to me a few days ago,the game I choosed was Dark souls 2,I spoke with xbox support and they told me to post here my problem.

 

Sorry I posted my problem in wrong forum

 

No worries, Ninja! Glad you found the Rewards forums! Hopefully they get you sorted out.