Xbox live reward system/Star rank

Hello Lt Boulton,

As stated in the FAQ:

What will happen to my MyVIP Star Rank in Microsoft Rewards?



MyVIP Star Ranks are not part of the Microsoft Rewards program. If you are an Xbox Live Rewards member with a MyVIP Star Rank and you transition to Microsoft Rewards, you will receive special benefits in Microsoft Rewards for a promotional period through
December 31, 2018. Click here to learn more.

Since we have not yet transitioned to Microsoft Rewards, there is no reflection of your MyVIP Star Rank in Microsoft Rewards.

"Preorders do not count towards VIP at all"

What a rubbish reward system, customers who pre-order deserve better. This whole program needs a shake up in my opinion, very unsatisfactory. Having just decided to buy digital last month I have to say this news just lost Xbox a customer, I get actual pre-order
rewards at retail and won't be buying digital again.

In order to have a game count towards VIP, yes, you would need to purchase it after it releases. Preorders do not count towards VIP at all (progress or rebate) unless there is a specific offer for that.

When you visit the Xbox Live Rewards page you can find a link the FAQ for the transition to Microsoft Rewards. The FAQ indicates that your MyVIP Star Rank will give you bonus Points for your purchases, e.g., 4 Star Rank will give
you 80 bonus points per $1 spent (90 points per dollar total). This will extend through Dec 31, 2018.

https://rewards.microsoft.com/explore/xbox-to-ms-rewards-myvip

Hello PsYkO x HaZe,

From the FAQ:

A MyVIP Star Rank is an exclusive feature of Xbox Live Rewards that gives members a certain % back in Rewards Credits for monthly digital purchases made in the Microsoft Store on your Xbox or on Windows (retail Microsoft Store purchases do not apply). In
order to start earning your % back, you have to unlock your first star by spending at least $300 (or regional equivalent) on eligible content. While eligible purchases you make track towards your year-to-date Star Rank, your MyVIP Star Rank is recalibrated
each year based on your previous year's spend. As your MyVIP Star Rank grows, so will the % you get back each month. Plus, if you're an Xbox Live Gold member, your percentage doubles, and you can earn up to 10% back each month in Rewards Credits.

Please note: Purchase minimums refer to pre-tax totals.

Since you have not made 300 EUR in eligible purchases, you are not eligible for MyVIP payback, since you do not have any MyVIP stars.